Network Operations Engineer - Monitoring & Support

PT Multipolar Technology; Jakarta Pusat; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

PT Multipolar Technology is seeking an IT Operations Analyst to monitor client IT operations and provide first-line support. You will troubleshoot network issues and ensure security monitoring at the customer site.

Fresh graduates with a minimum GPA of 3.00 are welcome. The role requires basic routing/switching knowledge; CCNA/CCNP/HCIA is a plus. We value integrity, respect, and teamwork in delivering high-quality services.

Qualifications

• Bachelor's degree in Informatics/CS/EE or related field.
• Fresh graduates with GPA ≥3.0 welcome to apply.
• Knowledgeable in Routing, Switching, OSI layer.
• Experience with Cisco SD-WAN, Palo Alto, Fortigate, etc.
• CCNA/CCNP/HCIA certifications are a plus.

Responsibilities

• Conduct IT operation monitoring within the customer.
• Provide 1st level support for external customer.
• Perform network troubleshooting at the customer site.
• Conduct IT Operation & Security monitoring within the customer.

Skills

Routing & Switching

OSI model

Communication

Teamwork

Proactive

Education

Bachelor's degree in related field

Tools

Cisco SD-WAN

Palo Alto

Fortigate

CCNA

CCNP

HCIA

Job description

PT Multipolar Technology is seeking an IT Operations Analyst to monitor client IT operations and provide first-line support. You will troubleshoot network issues and ensure security monitoring at the customer site.

Fresh graduates with a minimum GPA of 3.00 are welcome. The role requires basic routing/switching knowledge; CCNA/CCNP/HCIA is a plus. We value integrity, respect, and teamwork in delivering high-quality services.