Senior Network Engineer (L2)

PT. Intikom Berlian Mustika; Jakarta Pusat; Vor Ort; IDR 360.000.000 - 540.000.000; Vollzeit

Zusammenfassung

PT. Intikom Berlian Mustika is seeking an experienced Senior Network Engineer to manage and optimize our enterprise network infrastructure, ensuring reliable operations across offices.

You will handle incidents, configure devices, analyze performance, and implement high-availability solutions. The role requires 5+ years in enterprise networks, CCNP preferred, and strong collaboration with internal teams and vendors.

Qualifikationen

• Bachelor's degree in Computer Science, IT, or Computer Engineering required.
• Minimum 5 years of experience in enterprise network infrastructure management.
• CCNP certification highly preferred.
• Strong knowledge of enterprise networking and telecom systems.

Aufgaben

• Handle daily network incidents and service requests through ticketing systems.
• Configure, monitor, maintain, and troubleshoot network devices.
• Analyze network performance and identify issues or degradations.
• Perform RCA for major and recurring incidents.
• Prepare incident reports and action plans for improvements.
• Perform configuration changes and regular backups per procedures.
• Support redundancy, high availability, and failover implementations.
• Coordinate with internal teams and vendors.
• Identify automation opportunities to improve efficiency.
• Occasional site visits to assess network conditions (up to 5 per year).

Kenntnisse

Analytical skills

Troubleshooting

Root Cause Analysis

Communication

Coordination

Ausbildung

Bachelor's degree in Computer Science, Information Technology or Computer Engineering

Tools

Routers & switches

Firewalls

Wireless APs

PBX / IP Telephony

NVR

PTP/PTMP radios

FTTX

Proxies

Jobbeschreibung

We are looking for an experienced Senior Network Engineer to manage, maintain, troubleshoot, and optimize enterprise network infrastructure to ensure reliable and stable network operations.

Key Responsibilities:

Handle daily network incidents and service requests through ticketing systems and other communication channels.

Configure, monitor, maintain, and troubleshoot network devices, including routers, switches, firewalls, wireless access points, IP Phones, and other related infrastructure.

Analyze network performance and identify potential issues, anomalies, or service degradation.

Perform advanced troubleshooting and Root Cause Analysis (RCA) for major, critical, and recurring network incidents.

Prepare incident reports, corrective actions, preventive actions, and network improvement recommendations.

Perform network configuration changes, optimization, and regular configuration backups in accordance with company procedures.

Support network infrastructure improvements, including redundancy, high availability, and failover implementation.

Coordinate with internal teams and vendors to support network operations and project activities.

Identify and implement automation or scripting to improve network operational efficiency.

Conduct occasional site visits to assess network conditions and provide technical support (up to 5 times per year).

Bachelor's degree (S1) in Computer Science, Information Technology, Computer Engineering, or a related field.

Minimum 5 years of experience in enterprise network infrastructure management.

Strong knowledge of enterprise networking and telecommunications systems, including IP telephony, video conferencing, and audio conferencing.

Hands-on experience with routers, switches, firewalls, wireless access points, proxies, PBX, NVR, PTP/PTMP radio, and FTTX.

Strong skills in network troubleshooting, performance analysis, and Root Cause Analysis (RCA).

Good understanding of network configuration, optimization, backup, and Change Management processes.

Knowledge of network redundancy, high availability, failover, and network automation is an advantage.

CCNP certification is highly preferred.

Good analytical, problem-solving, communication, and coordination skills.