MPO Growth & Client Success Manager

Staffinc; Jakarta Selatan; On-site; IDR 167,400,000 - 279,000,000; Full time

Job summary

A workforce management platform in Indonesia seeks a Business Manager to lead business performance, manage client relationships, and coordinate operations. Responsibilities include data analysis, team management, and financial coordination. The ideal candidate holds a Bachelor’s degree in a relevant field and has 2–4 years of experience in operations or project management. Strong analytical, communication, and organizational skills are essential, along with the ability to work in a fast-paced environment.

Qualifications

• 2–4 years of experience in business operations or account management.
• Familiarity with contracting and compliance processes.
• Experience in MPO/outsource operations is a strong plus.

Responsibilities

• Lead the MPO business review process and analyze performance data.
• Conduct regular business reviews with clients to ensure satisfaction.
• Manage the invoicing process and collaborate with the Finance Team.

Skills

Analytical skills

Client management

Communication abilities

Organizational skills

Leadership

Education

Bachelor’s degree in Business Management

Bachelor’s degree in Industrial Engineering

Bachelor’s degree in Economics

Tools

Spreadsheets

Business analytics tools

Job description

A workforce management platform in Indonesia seeks a Business Manager to lead business performance, manage client relationships, and coordinate operations. Responsibilities include data analysis, team management, and financial coordination. The ideal candidate holds a Bachelor’s degree in a relevant field and has 2–4 years of experience in operations or project management. Strong analytical, communication, and organizational skills are essential, along with the ability to work in a fast-paced environment.