Mining Tech Field Engineer & Training Specialist

Careermine

Balikpapan

On-site

IDR 180,000,000 - 420,000,000

Full time

14 days+

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Job summary

Hexagon is seeking an IMS Support Engineer to deliver competency training and proactive technical support for drilling optimisation, radar solutions, and integrated machine systems. The role combines remote support with regular on-site work at customer sites, including travel from Balikpapan.

You will work with engineering teams to scope, test, and launch new products, while maintaining documentation and quality standards across projects.

Qualifications

Background in Engineering or field installation of electrical, networks or communication technology ideally in mining or heavy industrial facilities.
Prior experience within a mining operations working with OT technology would be desirable.
Prior experience in training and partnering with customer on Technology deployment or operational output.
Ability to build cohesive relationship across a diverse customer and stakeholder group.

Responsibilities

Install, implement, and deliver competency training and value education to stakeholders, face-to-face and remotely.
Provide ongoing technical support and guidance through regular communication and system oversight.
Coordinate with engineering and development teams to scope, test, and launch new products and features.
Maintain documentation, reporting standards, and audit readiness while adhering to processes and procedures.
Travel to customer sites (3–14 days on site) for deployment and on-site training.