Trainer | OT Technology (Mining)

Rain Local; Balikpapan; On-site; IDR 279,000,000 - 357,120,000; Full time

Job summary

Hexagon is looking for a Trainer to join their team in Balikpapan, Indonesia. The role focuses on delivering high-quality training programs on Hexagon's solutions within mining operations across APAC.

The ideal candidate will have experience in the field, a strong understanding of Fleet Management Systems, and be fluent in both Bahasa and English. This position involves a mix of office time and site exposure with travel required.

Qualifications

• Strong understanding of FMS architecture and operational workflows.
• Prior experience in production field environment.
• Ability to explain dispatch logic and mining processes.

Responsibilities

• Deliver structured training programs.
• Support system go-live activities with hands-on user training.
• Provide post-training support.

Skills

Fleet Management System (FMS) architecture

Training others in the field of mining systems

Strong communication skills

Facilitating training sessions

Fluent in Bahasa and English

Job description

We are Hexagon. At Hexagon, we do not just measure the world – we define its future. As the global leader in measurement technologies, we provide the confidence that vital industries rely on to build, navigate, and innovate.

We bridge the physical and digital worlds with cutting‑edge metrology, reality capture, and positioning solutions – making industries and cities safer, smarter, and more sustainable.

Hexagon Autonomous Solution specifically delivers mining, autonomy, and high‑precision positioning solutions that enable autonomous operations. Our product portfolio empowers customers to operate with confidence in challenging environments.

Hexagon Mining: Hexagon delivers the power of a digitally connected mine. We help mines achieve excellence through a powerful platform equipped with visualization and analysis tools, covering workflows from fleet management to health and safety, enabling cost reductions and production gains.

Position

Reporting to the Team Lead Training & Consulting SEA with our Customer Services team, we are looking for a Trainer to join our Indonesia team based in Balikpapan office.

This position will see you deliver high‑quality training programs to ensure effective adoption and utilisation of Hexagon’s solutions within mining operations in APAC. Your focus will be equipping customers and internal stakeholders with the knowledge, skills, and best practices required to operate, maintain, and optimise Hexagon’s systems safely and efficiently.

Responsibilities

• Deliver structured training programs (classroom, onsite, and virtual) aligned with operational and technical requirements
• Support system go‑live activities by providing hands‑on user training and operational guidance.
• Provide post‑training support and clarification to ensure sustainable system adoption

This position is a mix of office and site. Office will standard working hours Monday‑Friday 8hr and site exposure is 2/1 FIFO roster. Such site arrangements are interchangeable at client requirements.

At Hexagon we are a fast growing innovative and dynamic business that will offer you endless opportunities you seek - Whether you’re looking to take the first step or the next challenge in your career, you’ve come to the right place.

About you

We are looking for an experienced engineer or production field personnel who is ready for the next step in their career, utilising their knowledge of OT technology in a training capacity, working with a variety of clients and stakeholders get the best out of Hexagons technology.

Qualifications

• Strong understanding of Fleet Management System (FMS) architecture, modules, and operational workflows
• Prior experience in production of field environment, with exposure to training others in field of mining systems
• Strong communication skills both written and verbal
• Ability to facilitate and lead training sessions single of as a group, providing coaching and guidance on performance
• Class C drivers’/vehicle license required
• Ability to explain dispatch logic, equipment allocation, production tracking, and safety integration in practical mining scenarios.
• Understanding of mining operational processes (loading, hauling, dumping, shift management, production reporting).
• Fluent in both Bahasa and English

Knowledge and Experience – Desired

• Level 4 TOT Trainer Certification
• Understanding of safety systems integration within FMS environment (collision avoidance, fatigue monitoring, etc.).
• Basic troubleshooting capability for common user issues (connectivity, device communication, data synchronization, login/access issues).
• Experience supporting system implementation, go‑live, and user adoption phases.
• Understanding of safety systems integration within FMS environment (collision avoidance, fatigue monitoring, etc.).

Travel

• This role supports customers predominately at their sites and therefore involves significant travel domestically with some international travel.

We are committed to being a diverse workplace that mirrors the international nature of our business, with employees, customers and suppliers working across the world in more than 50 countries.

Hexagon is an Equal Opportunity Employer. We prohibit discrimination against any job applicant based on protected characteristics.