Merchant Acquisition & Onboarding Lead

Moneed; Indonesia; On-site; IDR 133,920,000 - 223,200,000; Full time

Job summary

Moneed is seeking a dynamic Merchant Acquisition Specialist in Indonesia to expand the merchant base and drive activation across Spaylater programs. The role requires coordinating with brands, distributors, and internal teams to maintain smooth onboarding and calibration of merchant performance.

You will lead onboarding meetings, review documentation for compliance, and monitor SLAs to ensure timely processing. Jakarta-based with travel as required.

Qualifications

• Min. 2-3 years of experience in sales, acquisition, business development or partnership roles, preferably from the financial services industry.
• Bachelor’s degree from any major.
• Proven ability to handle fast-paced projects inside a sales organization.
• Proven successful experience in acquiring new merchant
• Proven track record of delivering sales pipeline through leading outbound prospecting teams.
• Excellent communication, negotiation, and presentation skills.
• Energetic, mature, accountable, self-driven, and a fast learner.
• Based in Jakarta but need to go to outside Jakarta for business travel required

Responsibilities

• Verify merchant classification across P1, P2, and P3 categories.
• Acquire new merchants & ensure to activate the merchants with their first transaction in Spaylater both EL and Non-EL categories.
• Building & maintaining relationships with external teams (Brands or distributors) for merchant acquisition purposes.
• Lead the meeting with ASM/ASL & maintaining all dashboard or details overview related to the merchant acquisition purpose
• Review and verify merchant onboarding documents to ensure compliance and qualification.
• Prepare, compile, and manage merchant agreements along with all required supporting documentation including monitor onboarding Service Level Agreements (SLAs) to ensure timely processing.
• Identify and resolve onboarding bottlenecks in coordination with relevant internal and external stakeholders.
• Have a deep understanding of both our product and the partner’s product in order to create a successful partnership.
• Coordinate with merchant ops team to request training, POSM, or field trainer to ensure the merchant create a transaction
• Set up promo for new merchant

Skills

Sales experience

Negotiation

Presentation skills

Outbound prospecting

Communication skills

Fast-paced projects

Self-driven

Education

Bachelor’s degree

Job description

Moneed is seeking a dynamic Merchant Acquisition Specialist in Indonesia to expand the merchant base and drive activation across Spaylater programs. The role requires coordinating with brands, distributors, and internal teams to maintain smooth onboarding and calibration of merchant performance.

You will lead onboarding meetings, review documentation for compliance, and monitor SLAs to ensure timely processing. Jakarta-based with travel as required.