Memorable Guest Experience Specialist

at Marriott; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 33,480,000 - 60,264,000; Full time

Job summary

Marriott International in Surabaya invites a friendly Guest Experience Expert to ensure guests enjoy a seamless stay—from check-in to check-out and beyond. You will move about the property, handle guest requests, complete reports, and share highlights of the local area to enhance the guest experience.

Education: High school diploma or GED. No related work experience required, and no supervisory experience is needed.

Qualifications

• Education: High school diploma or GED equivalent.
• No related work experience.
• No supervisory experience.
• No license or certification.

Responsibilities

• Assist guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area.
• Process operational needs, address guest requests, and complete reports.
• Share highlights of the local area to enhance the guest experience.

Skills

Customer service

Education

High school diploma or GED equivalent

Job description

Marriott International in Surabaya invites a friendly Guest Experience Expert to ensure guests enjoy a seamless stay—from check-in to check-out and beyond. You will move about the property, handle guest requests, complete reports, and share highlights of the local area to enhance the guest experience.

Education: High school diploma or GED. No related work experience required, and no supervisory experience is needed.