Guest Experience Concierge

Sheraton Hotels & Resorts; Kepulauan Bangka Belitung; On-site; IDR 55,800,000 - 78,120,000; Full time

Job summary

Sheraton Hotels & Resorts in Belitung, Indonesia, seeks a Guest Experience Expert to ensure a memorable stay from check-in to checkout. You will assist guests, handle requests, process operational tasks, and contribute to reporting and local area highlights.

The role is non-management, full-time, onsite. Education: high school diploma or GED; no related work experience required; no supervisory duties; no license.

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Create a warm, welcoming check-in/check-out experience for guests.
• Address guest requests and coordinate with teams to fulfill needs.
• Complete reports and communicate highlights of the local area to guests.
• Maintain professional appearance and adhere to hotel policies and standards.

Education

High school diploma or GED

Job description

Sheraton Hotels & Resorts in Belitung, Indonesia, seeks a Guest Experience Expert to ensure a memorable stay from check-in to checkout. You will assist guests, handle requests, process operational tasks, and contribute to reporting and local area highlights.

The role is non-management, full-time, onsite. Education: high school diploma or GED; no related work experience required; no supervisory duties; no license.