Mandarin Translator (Semarang) — Fresh Graduates Welcome

PT Lehe Foods Indonesia Trading; Kota Semarang; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

PT Lehe Foods Indonesia Trading is seeking a Mandarin-speaking professional for a Semarang placement. Fresh graduates are welcome. You will communicate with clients in Mandarin, translate documents, and provide interpretation during meetings while supporting multiple departments including customer service and business development.

Experience in F&B is a plus. Duties include handling orders, inquiries, returns, and logistics issues as well as recording customer feedback for process improvements.

Qualifications

• Proficient in Mandarin with HSK 4 or higher.
• Fresh graduates welcome to apply.
• Fluent in speaking, reading and writing Mandarin.
• Knowledge in the F&B field is an advantage.
• Communicate with clients in Mandarin.
• Translate documents to and from Mandarin.
• Provide oral interpretation during meetings.
• Support company activities including business development and customer service.
• Assist Customer Service with order status, modifications/cancellations, and payments.
• Assist with returns, exchanges, refunds, and logistics issues.
• Record customer inquiries and provide timely feedback.

Responsibilities

• Communicate with clients in Mandarin.
• Translate documents to and from Mandarin (contracts, letters, reports).
• Provide oral interpretation during meetings or discussions.
• Support company activities (business development, customer service, other departments).
• Assist Customer Service with handling order status inquiries, order modifications/cancellations, and payment questions.
• Assist Customer Service with returns, exchanges, refunds, product complaints, and logistics issues.
• Record customer inquiries, provide feedback, and suggest improvements.

Skills

Mandarin language

F&B knowledge

Client communication

Translation

Interpretation

Education

HSK Level 4 or above

Job description

PT Lehe Foods Indonesia Trading is seeking a Mandarin-speaking professional for a Semarang placement. Fresh graduates are welcome. You will communicate with clients in Mandarin, translate documents, and provide interpretation during meetings while supporting multiple departments including customer service and business development.

Experience in F&B is a plus. Duties include handling orders, inquiries, returns, and logistics issues as well as recording customer feedback for process improvements.