Mandarin Support Specialist — E‑Commerce & Retail

People Profilers Pte Ltd; Jakarta Utara; On-site; IDR 89,280,000 - 145,080,000; Full time

Benefits offered by this job

Meal allowance

Transportation allowance

Health insurance

BPJS Employment and Health Insurance

Attendance allowances

Language allowances

Business trip allowances

Private health insurance

THR (Religious Holiday Allowance)

Permanent employment after probation

Incentives/Commission

Job summary

People Profilers Pte Ltd is seeking Mandarin-speaking professionals to provide administrative support for our e-commerce, consumer electronics, and retail teams in North Jakarta. This full-time role welcomes candidates at all levels, with Mandarin fluency essential for client and partner communications.

English proficiency and strong organizational skills are required to ensure smooth operation across business units.

Qualifications

• Fluency in Mandarin Chinese (spoken and written) at a conversational level or above.
• Proficiency in English at a professional level for written and verbal communication.
• Strong organisational and time management skills.
• Ability to multitask and prioritise workload in a fast-paced environment.
• Excellent attention to detail and accuracy in administrative tasks.
• Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong interpersonal and communication skills.
• Familiarity with e-commerce platforms and retail operations is a plus.
• Willingness to learn and adapt to new processes and systems.
• Professional demeanour and ability to work collaboratively with diverse teams.

Responsibilities

• Providing administrative support to e-commerce, consumer electronics, and retail teams.
• Communicating effectively with Mandarin-speaking clients, partners, and team members.
• Translating and localising business documents, emails, and communications as needed.
• Assisting with order processing, customer inquiries, and complaint resolution.
• Maintaining accurate records and databases related to retail and e-commerce operations.
• Coordinating with various departments to ensure seamless workflow and communication.
• Supporting the organisation of meetings, events, and promotional activities.
• Performing general administrative duties including filing, scheduling, and data entry.

Job description

People Profilers Pte Ltd is seeking Mandarin-speaking professionals to provide administrative support for our e-commerce, consumer electronics, and retail teams in North Jakarta. This full-time role welcomes candidates at all levels, with Mandarin fluency essential for client and partner communications.

English proficiency and strong organizational skills are required to ensure smooth operation across business units.