Mandarin-Speaking Order & Sales Executive (Manufacturing)

PT Triplus Hitech; Batam; On-site; IDR 60,000,000 - 90,000,000; Full time

Job summary

PT. Triplus Hitech in Batam, Kepulauan Riau, Indonesia is seeking an Order Management Sales Executive (Mandarin speaker) to oversee the end-to-end order processing cycle, ensure accuracy, and coordinate with clients on delivery schedules.

You will serve as the primary contact for customer inquiries, generate sales reports, monitor inventory with the supply chain team, and collaborate with Planning, Production, QC, Warehouse, Purchasing and Engineering to meet customer requirements.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or related field.
• Proven experience as a Sales Coordinator or similar role in a manufacturing environment, preferably in plastic injection molding.
• Fluency in Mandarin is preferred for this role.

Responsibilities

• Oversee the order processing cycle from entry to fulfillment, ensuring accuracy in order details and timely communication of delivery schedules.
• Serve as the primary point of contact for customer inquiries, providing prompt, professional responses and resolving issues to maintain strong client relationships.
• Generate and maintain sales reports, track KPIs, and analyze sales data to identify trends and areas for improvement.
• Monitor inventory levels and coordinate with the supply chain team to ensure adequate stock and resources for sales demand.
• Collaborate with Planning, Production, QC, Warehouse, Purchasing and Engineering to meet customer requirements and improve sales processes.
• Prepare and discuss with customers new RFQ, costing and quotation, and process new project inquiries.
• Manage customer POs and arrange delivery schedules, ensuring alignment with production timelines and logistics.

Skills

Attention to detail

Analytical thinking

Communication

Team player

Mandarin fluency

Education

Bachelor’s in Business/Marketing

Job description

PT. Triplus Hitech in Batam, Kepulauan Riau, Indonesia is seeking an Order Management Sales Executive (Mandarin speaker) to oversee the end-to-end order processing cycle, ensure accuracy, and coordinate with clients on delivery schedules.

You will serve as the primary contact for customer inquiries, generate sales reports, monitor inventory with the supply chain team, and collaborate with Planning, Production, QC, Warehouse, Purchasing and Engineering to meet customer requirements.