Mandarin Speaker: Lead Generation Agent

PT Callindo Solusi Indonesia; Jakarta Utara; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

PT Callindo Solusi Indonesia is seeking a Mandarin-speaking Lead Qualification / Telesales Agent for our Jakarta office. The role focuses on qualifying leads and outreach via WhatsApp and outbound calls, following structured scripts and campaign instructions.

You will work on-site at Grand Slipi Tower, join an engaged team, follow campaign guidelines, and report performance. Native or near-native Mandarin is required; Bahasa Indonesia is a plus.

Qualifications

• Native or near-native Mandarin (written + spoken).
• Bahasa Indonesia is an advantage.
• Experience in telesales, lead qualification, call center, telemarketing, or B2B outreach is a strong advantage.
• Strong attention to detail and structured working style.
• Comfortable with frequent outbound calls and target-based outreach.
• Able to follow scripts, processes, and campaign guidelines precisely.
• Proactive, disciplined, and able to work independently on-site.

Responsibilities

• Conduct outbound calls and WhatsApp conversations in Mandarin with business contacts.
• Identify and validate potential customer leads from online sources (marketplaces, social media, public directories, etc.).
• Execute structured outreach using call lists, scripts, and daily priorities.
• Qualify leads based on defined criteria and document outcomes clearly.
• Maintain accurate records in CRM or tracking sheets (lead status, notes, next steps).
• Nurture prospects and support pipeline progression (follow-ups, reminders, re-contacting).
• Provide consistent reporting on activity and performance (calls, chats, outcomes, conversions).

Skills

Mandarin

Lead qualification

Telesales

Call center

B2B outreach

Job description

We are looking for a Mandarin-speaking Lead Qualification / Telesales Agent to support a B2B client.

Native or near-native Mandarin is the core requirement for this role. The position focuses on lead qualification and outreach via WhatsApp and outbound calls, following structured scripts and campaign instructions. The agent works closely with internal supervisors and operates strictly under campaign direction to maximize conversion and meeting/lead outcomes.

This is a full-time, office-based position at our Jakarta Grand Slipi Tower office. Remote work is not available.

Key Responsibilities

Conduct outbound calls and WhatsApp conversations in Mandarin with Mandarin-speaking business contacts

Identify and validate potential customer leads from online sources (marketplaces, social media, public directories, etc.)

Execute structured outreach using call lists, scripts, and daily priorities

Qualify leads based on defined criteria and document outcomes clearly

Maintain accurate records in CRM or tracking sheets (lead status, notes, next steps)

Nurture prospects and support pipeline progression (follow-ups, reminders, re-contacting)

Provide consistent reporting on activity and performance (calls, chats, outcomes, conversions)

Qualifications

Native or near-native Mandarin (written + spoken), including business-level phone communication

Bahasa Indonesia is an advantage

Experience in telesales, lead qualification, call center, telemarketing, or B2B customer outreach is a strong advantage

Strong attention to detail and structured working style

Comfortable with frequent outbound calls and target-based outreach

Able to follow scripts, processes, and campaign guidelines precisely

Proactive, disciplined, and able to work independently on-site

Legally eligible to work full-time in Indonesia

Work location: Jakarta (Grand Slipi Tower)

Work type: Full-time, 100% on-site

Training and onboarding provided

Monthly salary/payment structure (details shared during the hiring process)

Not Suitable For

Candidates who are not native or near-native Mandarin speakers

Candidates without working English

Candidates who cannot work full-time on-site in Jakarta (Grand Slipi Tower)

Candidates who dislike frequent calls or structured call‑center style workflows

B2B Services