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PT Bank CTBC Indonesia invites applications for a Management Trainee in Institutional Banking based in Jakarta. This contract position focuses on supporting client relationship management and account development, collaborating with senior management and client-facing teams to deliver excellent service.
The role requires a business/finance/economics degree with strong communication, banking product knowledge, and proficiency in MS Office.
About the role
PT Bank CTBC Indonesia is seeking a Management Associate to join our dynamic team in Jakarta. This is a contract position that offers an excellent opportunity to develop your career in banking and financial services, specifically within account and relationship management. As a Management Associate, you will play a vital role in supporting the management of client relationships and contributing to the strategic objectives of the bank. This position is based in Jakarta and will involve working closely with senior management and client-facing teams to ensure exceptional service delivery and relationship development.
Key responsibilities
Support the development and maintenance of strategic client relationships across assigned portfolio
Assist in identifying client needs and providing tailored banking solutions and services
Prepare and maintain comprehensive client documentation and relationship records
Coordinate communication between clients and various internal departments to ensure seamless service delivery
Support the execution of relationship management strategies and account development initiatives
Monitor client account performance and identify opportunities for cross-selling and upselling
Contribute to regular client reviews and prepare supporting analysis and documentation
Support the management team in administrative and operational matters related to client accounts
Participate in client meetings and presentations as required
Maintain knowledge of banking products, services and market trends to provide informed support
What we’re looking for
Bachelor’s degree in Business, Finance, Economics or a related discipline GPA ≥ 3.20 out of 4.00
Strong understanding of banking products and services, particularly in corporate or relationship banking
Excellent communication and interpersonal skills with the ability to build rapport with clients and colleagues
Proficiency in Microsoft Office applications and banking software systems
Strong analytical and problem-solving abilities
Demonstrated ability to manage multiple tasks and priorities effectively
Fluency in Indonesian and English, both written and spoken (Mandarin speaking will be an advantage)
What we offer
We welcome applications from candidates of all backgrounds and are committed to creating an inclusive recruitment process. If you require any adjustments or alternative formats of information at any stage of the recruitment process, please do not hesitate to contact us.
About us
PT Bank CTBC Indonesia is a leading financial institution dedicated to providing comprehensive banking and financial services to corporate and individual clients. With a strong heritage of excellence and innovation, we are committed to delivering exceptional value to our clients whilst maintaining the highest standards of integrity and compliance. Our mission is to be a trusted banking partner that understands and anticipates our clients' needs, supporting their growth and success. We pride ourselves on our client-centric approach, skilled workforce and commitment to sustainable business practices. As part of a broader regional banking group, we combine local expertise with international best practices to deliver world-class financial solutions.
PT. Bank CTBC Indonesia is a subsidiary of China Trust Banking Corporation (CTBC) Taiwan the largest private commercial bank in Taiwan that has been operated since 1966. Bank CTBC Indonesia was established in 1997 to support and enhance Taiwan-Indonesia business activities. Nowadays, Bank CTBC Indonesia have more than 500 employees with 11 offices network, spread over Jakarta, Bandung and Surabaya.
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