Mall Housekeeping Lead & Operations Supervisor

Summarecon Investment Property; Jawa Barat; On-site; IDR 180,000,000 - 240,000,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Generous annual leave

On-site in Tangerang

Job summary

WhatJobs Direct seeks an experienced Airport Operations Supervisor to lead airside activities at Tangerang's airport. You will oversee aircraft movements, ground handling, and safety compliance while coordinating with airlines, ATC, and service providers.

The role requires a strong leader with deep knowledge of airside operations and a track record of managing operational teams in a demanding aviation environment. On-site duties include night and weekend shifts as needed.

Qualifications

• Bachelor’s degree in Aviation Management, Airport Management, Logistics, or related field.
• 4+ years in airport operations with focus on airside management.
• Proven leadership experience supervising operational teams.
• Strong knowledge of airport operations and airside safety regulations.
• Familiarity with airport information systems and comms protocols.
• Excellent problem-solving, decision-making, and crisis management skills.
• Strong communication and interpersonal abilities for diverse stakeholders.
• Proficiency in English (written and spoken).
• Willingness to work nights, weekends, holidays as required.

Responsibilities

• Supervise and direct daily airside operations ensuring safety and procedures compliance.
• Monitor aircraft movements, gate assignments, and ground handling activities.
• Coordinate with ATC, airlines, and ground services for schedules and turnarounds.
• Respond to incidents and disruptions with corrective actions.
• Inspect airside facilities including runways and aprons.
• Mentor a team of airside operations personnel and provide feedback.
• Ensure adherence to noise abatement and environmental rules.
• Maintain logs and reports on airside activities and performance metrics.
• Promote safety initiatives and culture among staff.
• Liaise with regulators and airport management on airside matters.

Skills

Leadership

Communication

Crisis management

Problem solving

Interpersonal skills

Education

Bachelor’s degree in Aviation Management / Airport Management / Logistics

Tools

Airport information systems

Airside procedures knowledge

Job description

**Description**
- Monitoring/back up team Air Import & Air Export (in TMF system and e-mail) starting receiving Shipping Instruction or inquiry from customer, request buying rate to overseas, quote to customer, non-job file / foreign to foreign shipment, pick up export process, monitor export process, pre-alert email & TMF, confirm pre-alert in system, monitor clearance import, till delivery.
- Monitor payment request, billing and submit invoice to receptionist.
- Check pre-alert from overseas in system regularly.
- Check late no reason code.
- Generate auto exception daily.
- Monitor update milestone daily.
- Handle shipment Kuta Beach from checking draft Air Way Bill, TMF system till delivery.
- Issue credit note including from branch.
- Check shipment nett revenue - profit loss shipment monthly basis.
- Monitor with origin for shipment unbilled or unlock cost before month end closing.
- Monitor and check locking file.
- Check and execute profit share warehouse from MSA in system.
- Checking buying rate to co-loader.
- Export audit and add shipment export in sharepoint.
- Checking profit share for shipment transhipment via SIN.
- Create employee monthly report.
- Create Credit Note report.
- Create Daily Shipment Report.
- Help create and monitor of implementation of Quality, Health, Safety and Environment objectives for Air Freight Departments.
- Make sure that every operation conducted according to safety regulations set up by customer and Indonesian Law.
- A job description covering your responsibilities will be available at the time of employment. Due to the evolving nature and changing demands of the business, your direct supervisor be entitled to ask you with additional tasks.
- A job description covering your responsibilities will be available at the time of employment. Due to the evolving nature and changing demands of the business, your direct supervisor be entitled to ask you with additional tasks

Airport Operations Supervisor - Airside Management

About the Role Our client, a major airport authority, is seeking a dedicated Airport Operations Supervisor to manage airside operations in Tangerang. This role is pivotal in ensuring the safe, efficient, and punctual flow of aircraft movements, ground support activities, and overall airside safety compliance. You will lead a team of operations staff, coordinate with various stakeholders including airlines, air traffic control, and ground handlers, and respond to operational disruptions. This is a full-time, on-site position at the Tangerang airport, requiring your presence to effectively oversee critical airside functions. The ideal candidate possesses strong leadership skills, a deep understanding of airport operations, and a commitment to maintaining the highest safety standards in a demanding environment. This is a key role for professionals passionate about aviation infrastructure and operations in Tangerang.

Key Responsibilities

• Supervise and direct daily airside operations, ensuring compliance with safety regulations and operational procedures.
• Monitor aircraft movements, gate assignments, and ground handling activities.
• Coordinate with Air Traffic Control, airlines, and ground service providers to manage flight schedules and ensure smooth turnarounds.
• Respond effectively to operational incidents, emergencies, and disruptions, implementing corrective actions.
• Conduct regular inspections of airside facilities, including runways, taxiways, and aprons.
• Manage and mentor a team of airside operations personnel, providing training and performance feedback.
• Ensure adherence to noise abatement procedures and environmental regulations.
• Maintain operational logs and prepare reports on airside activities and performance metrics.
• Champion safety initiatives and foster a strong safety culture among airside personnel.
• Liaise with regulatory bodies and airport management on airside operational matters.

Requirements

• Bachelor's degree in Aviation Management, Airport Management, Logistics, or a related field.
• Minimum of 4 years of experience in airport operations, with a focus on airside management.
• Proven leadership experience in supervising operational teams.
• Strong knowledge of airport operations, airside safety regulations, and procedures.
• Familiarity with airport information systems and communication protocols.
• Excellent problem-solving, decision-making, and crisis management skills.
• Strong communication and interpersonal skills, with the ability to liaise effectively with diverse stakeholders.
• Proficiency in English, both written and verbal.
• Ability to work flexible hours, including nights, weekends, and holidays, as required by airport operations in Tangerang.
• Strong commitment to safety and operational excellence.

Benefits Our client offers a competitive salary, comprehensive benefits package including health insurance and retirement plans, and opportunities for professional development within the airport management sector. Working on-site in Tangerang provides direct involvement in a critical infrastructure hub. Enjoy a dynamic work environment, the chance to lead a dedicated team, and contribute to the efficient functioning of a major airport. We also offer generous annual leave and a supportive company culture focused on operational excellence and employee growth.

About the Role Our client, WhatJobs Direct, is seeking a diligent and proactive Operations Supervisor to join their team in Tangerang. This role is essential for overseeing daily operations and ensuring that team members are effectively managed and productive. You will be responsible for supervising operational activities, implementing procedures, and maintaining high standards of quality and efficiency. The ideal candidate is a natural leader with a keen eye for detail and a commitment to operational excellence. This is a fantastic opportunity to take on a challenging role and contribute to the