Malay-Speaking Customer Support Specialist - Yogyakarta

TP; Daerah Istimewa Yogyakarta; Vor Ort; IDR 66.960.000 - 100.440.000; Vollzeit

Benefits dieser Stelle

Competitive salary with incentives

Monthly incentives

Shift allowances

Overtime allowances

BPJS Health Insurance

BPJS Worker Insurance

Zusammenfassung

TP in Yogyakarta, Indonesia, is hiring a Customer Support – Malay Speaker to assist customers via chat, email, and phone for online transportation services. You’ll work on a 24/7 shifting schedule and join an international team, using provided guidelines and scripts. Qualifications include a Diploma (D3) or Bachelor’s degree, Malay language proficiency (B2–C1) and English (B1–B2).

Fresh graduates are welcome. Willing to relocate to Yogyakarta and start December 2026.

Qualifikationen

• Minimum Diploma (D3) or Bachelor’s degree (S1) in any field.
• GPA min 2,75.
• Strong in Malay (B2–C1), both written and spoken.
• Intermediate English proficiency (B1–B2).
• Fresh graduates are welcome to apply.
• Good problem-solving and multitasking skills.
• Willing to relocate to Yogyakarta and work on 24/7 schedule.
• Available to join in December 2026.

Aufgaben

• Assist customers through chat, email, and phone regarding online transportation services.
• Handle basic technical issues using provided guidelines and scripts.
• Escalate complex issues to the relevant teams when necessary.
• Achieve individual and team performance targets.
• Collaborate with a supportive and dynamic international team.

Kenntnisse

Malay proficiency

English proficiency

Typing 50 WPM

Problem solving

Multitasking

Ausbildung

Diploma or Bachelor's degree

Jobbeschreibung

TP in Yogyakarta, Indonesia, is hiring a Customer Support – Malay Speaker to assist customers via chat, email, and phone for online transportation services. You’ll work on a 24/7 shifting schedule and join an international team, using provided guidelines and scripts. Qualifications include a Diploma (D3) or Bachelor’s degree, Malay language proficiency (B2–C1) and English (B1–B2).

Fresh graduates are welcome. Willing to relocate to Yogyakarta and start December 2026.