Malay-speaking Customer Experience Specialist

TP; Sleman; On-site; IDR 44,640,000 - 78,120,000; Full time

Job summary

TP in Yogyakarta is seeking a Customer Service professional who speaks Bahasa Melayu to join our growing team. If you have strong communication skills in Malay and English, and a passion for delivering excellent service, we want to hear from you.

In this role you will support customers by addressing inquiries, resolving issues, and providing accurate information across channels. You will work with a dynamic, multicultural team and be valued for your language skills and customer‑focused mindset.

Qualifications

• Diploma or equivalent required.
• 2–3 years of experience in hospitality, customer service, or sales.
• Fluent in Bahasa Melayu and English.

Responsibilities

• Handle inquiries and resolve issues for customers.
• Provide accurate information and guidance to customers.
• Deliver a positive customer experience across various communication channels.
• Handle calls and emails professionally.
• Serve Malay markets and promote relevant products or services.

Skills

Bahasa Melayu speaker

English proficiency

Customer service

Education

Diploma (D3)

Job description

TP in Yogyakarta is seeking a Customer Service professional who speaks Bahasa Melayu to join our growing team. If you have strong communication skills in Malay and English, and a passion for delivering excellent service, we want to hear from you.

In this role you will support customers by addressing inquiries, resolving issues, and providing accurate information across channels. You will work with a dynamic, multicultural team and be valued for your language skills and customer‑focused mindset.