Luxury Restaurant Assistant Manager - Guest Experience

Kimpton; Indonesia; On-site; IDR 250,000,000 - 320,000,000; Full time

Job summary

Six Senses Bali is seeking an Assistant Restaurant Manager to lead daily restaurant operations, ensuring exceptional guest experiences and adherence to Six Senses standards. The role emphasizes teamwork, staff coaching, and maintaining high cleanliness and service levels.

The ideal candidate will have 2–4 years of restaurant experience in luxury settings, fluency in English, and a passion for hospitality. Indonesian nationality not specified.

Qualifications

• 2–4 years restaurant experience in a full‑service outlet or similar setting.
• Fluent in English; additional languages preferred.
• Hospitality diploma/degree preferred.

Responsibilities

• Review daily bookings and plan the smooth operation of the restaurant during each shift.
• Ensure all restaurant areas are clean, well-presented, properly equipped, and ready before opening.
• Assist in managing daily restaurant operations in accordance with hotel standards and procedures.
• Ensure consistent delivery of exceptional guest service and a personalized dining experience.
• Handle guest feedback, inquiries, and complaints professionally and promptly.
• Assist in preparing staff schedules and ensuring appropriate staffing levels for each shift.
• Brief and guide the team before each shift, including daily priorities, reservations, VIP guests, and special requirements.
• Monitor team performance and ensure service standards are consistently maintained.
• Train, coach, and develop team members to improve service skills and product knowledge.

Skills

Leadership

Communication

Interpersonal skills

Organizational skills

English fluency

Guest-service orientation

Food safety knowledge

Education

High school diploma

Hospitality diploma/degree

Job description

Six Senses Bali is seeking an Assistant Restaurant Manager to lead daily restaurant operations, ensuring exceptional guest experiences and adherence to Six Senses standards. The role emphasizes teamwork, staff coaching, and maintaining high cleanliness and service levels.

The ideal candidate will have 2–4 years of restaurant experience in luxury settings, fluency in English, and a passion for hospitality. Indonesian nationality not specified.