Logistics Operation Supervisor (Mandarin Speaker)

PT. Tianxing Cloud Supply Chain (Polibeli); Jakarta Utara; On-site; IDR 89,280,000 - 133,920,000; Full time

Benefits offered by this job

Global Team

Great Benefits

Real Impact

Job summary

PT. Tianxing Cloud Supply Chain (Polibeli) seeks a Logistics Coordinator to oversee warehouse inbound and outbound operations and ensure shipment data accuracy.

You will monitor end-to-end local delivery across Indonesia, handle delays and returns, and coordinate with trucking and courier partners while reviewing invoices and contracts. Mandarin proficiency is required, with a degree in logistics or related field.

Qualifications

• Bachelor’s degree or equivalent in logistics or related field.
• 2+ years of experience in Indonesia’s local logistics or cross-border supply chain.
• Experience with local trucking, courier, and last-mile delivery operations.
• Proficiency in Mandarin both spoken and written.

Responsibilities

• Coordinate warehouse inbound and outbound operations to ensure data accuracy.
• Monitor end-to-end local delivery and shipment tracking in Indonesia.
• Handle delivery issues such as delays, damaged/lost goods, and RTS; coordinate re-delivery and claims.
• Manage local logistics vendors, fleets, drivers, and courier partners; monitor KPIs.
• Review warehouse, trucking, and delivery invoices; follow up on payments and contracts.

Skills

Mandarin proficiency

Communication

Coordination

Analytical thinking

Problem solving

MS Excel

Education

Bachelor’s degree in Logistics Management or related field

Tools

Excel Sheets

Job description

Coordinate warehouse inbound and outbound operations and ensure shipment data accuracy.

Monitor end-to-end local delivery, including shipment tracking and POD completion.

Handle delivery issues such as delays, damaged/lost goods, and returns (RTS), and coordinate solutions such as re-delivery and claims.

Manage local logistics vendors, fleets, drivers, and courier partners, including KPI monitoring.

Review warehouse, trucking, and delivery invoices and follow up on payments and contracts.

Act as the key coordination point for local logistics fulfillment in Indonesia, ensuring smooth delivery and efficient issue resolution.

Requirements

Bachelor’s degree or equivalent, preferably in Logistics Management or a related field.

2+ years of experience in Indonesia’s local logistics or cross-border supply chain.

Familiar with local trucking, courier, and last-mile delivery operations.

Proficient in Excel Sheets for shipment tracking, data management, and invoice reconciliation.

Proficiency in Mandarin both spoken and written.

Strong communication, coordination, analytical, and problem-solving skills.

Stable work history with a strong sense of responsibility and commitment.

Polibeli is a B2B online wholesale store platform dedicated to SMEs in Indonesia.

Our mission is to assist entrepreneurs and shop owners in pursuing their business dreams through our strong supply chain and reliable e-commerce platform.

Polibeli committed to supporting SMEs in Indonesia in getting the best products at the lowest prices.

Polibeli is a B2B online wholesale store platform dedicated to SMEs in Indonesia.

Our mission is to assist entrepreneurs and shop owners in pursuing their business dreams through our strong supply chain and reliable e-commerce platform.

Polibeli committed to supporting SMEs in Indonesia in getting the best products at the lowest prices.

Perks and benefits Join Us: Global Team, Great Benefits, Real Impact