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Ben Line Agencies is seeking a seasoned freight forwarding professional in Jakarta to oversee customer relationships, contract management, and end-to-end freight operations for Indonesia. The role leads pre-operations meetings, coordinates with vendors and authorities, and drives on-time delivery while mentoring a team of 10+ logistics staff.
The ideal candidate will have 15+ years in freight forwarding, with vessel and air chartering experience for OOG cargo, excellent MS Office skills, and a
This role involves collaborating with commercial teams to support key customer relationships and manage freight forwarding operations within Indonesia. You will review contracts, lead pre-operations meetings, and oversee the execution of freight arrangements for customers, vendors, and authorities.
Key responsibilities:
Collaborate with local and group commercial teams to support key customer relationships and receive RFQs and bid requests on cargo movements and infrastructure projects within Indonesia
Review and understand contract terms and conditions, and lead assignment and delegation of work to coordinators and operations staff
Lead pre-operations meetings with customers, vendors, and authorities for key freight arrangements
Develop and maintain relationships with key stakeholders including customers, shipping and airfreight carriers, 3rd party forwarders, suppliers, customs officials, and port authorities
Develop a customer-service culture by training and guiding logistics executives in account management and customer service skills
Lead and handle OOG air and sea charter freight quotation opportunities for existing customers
Ensure projects are executed efficiently and delivery is made on time
Provide management with weekly freight activities reports
Standardize documentation and internal procedures
Oversee a compliant vendor list and review vendor rates and performance bi-yearly
Qualifications:
Preferred to hold a degree in business, supply chain, logistics, or engineering related subject
Strong interpersonal, communication, planning, and organizational skills
Minimum 15 years' experience working within the freight forwarding industry
Strong leadership experience leading a team of 10 or more
Experience in vessel and air chartering for OOG cargo movements
Good working knowledge of MS Office, Word, Excel, MS Project
Supportive personality with positive attitude
Ben Line Agencies is your shipping services partner of choice in Asia. Through a network of offices covering the region we provide first class liner and port agency services to many of the best known names in the maritime sector, together with an extensive range of related services. With over 150 years of experience in the shipping industry in Asia, Ben Line Agencies has established a network of over 100 offices across 16 countries and has built a solid reputation based on integrity, consistency and competence.
Ben Line Agencies is your shipping services partner of choice in Asia. Through a network of offices covering the region we provide first class liner and port agency services to many of the best known names in the maritime sector, together with an extensive range of related services. With over 150 years of experience in the shipping industry in Asia, Ben Line Agencies has established a network of over 100 offices across 16 countries and has built a solid reputation based on integrity, consistency and competence.