Logistics Business Development & Key Accounts Specialist

J&T Express; Jakarta Pusat; On-site; IDR 180,000,000 - 260,000,000; Full time

Job summary

J&T Express is seeking a dynamic Business Development / Key Account Management Specialist in Jakarta to drive new client acquisition and manage onboarding within the logistics sector.

You will nurture long-term client relationships, coordinate with agents and internal teams, and help create client SOPs to streamline operations. Strong communication in Indonesian and English is essential; Mandarin is a plus.

Qualifications

• Bachelor’s degree in any major. Fresh graduates welcome; 2+ years preferred.
• Proficient in MS Word, PowerPoint and Excel.
• Fluent in Indonesian and English; Mandarin is a strong advantage.

Responsibilities

• Generate new leads and pitch shipping/logistic services via email, phone, and in-person meetings.
• Onboard new clients and manage contract lifecycles, including Service Agreements and renewals.
• Maintain strong client relationships, handle client entertainment, and travel for business as required.
• Assist in creating and socializing client SOPs, troubleshoot shipping issues, and coordinate with agents and internal teams.
• Handle basic documentation and administrative tasks related to client accounts.

Skills

Client acquisition

Relationship management

Analytical skills

Team player

Proactive

Education

Bachelor's degree

Tools

Microsoft Word

PowerPoint

Excel

Job description

J&T Express is seeking a dynamic Business Development / Key Account Management Specialist in Jakarta to drive new client acquisition and manage onboarding within the logistics sector.

You will nurture long-term client relationships, coordinate with agents and internal teams, and help create client SOPs to streamline operations. Strong communication in Indonesian and English is essential; Mandarin is a plus.