Logistics Admin: Optimize Distribution Operations

Pt Ikon Surabaya Farmamart; Surabaya ꦱꦸꦫꦧꦪ; In loco; IDR 120.000.000 - 180.000.000; Tempo pieno

Descrizione del lavoro

Hilton Surabaya is seeking a Director of Operations to lead all hotel departments and partner with the General Manager to deliver exceptional guest experiences.

You will drive strategic direction, oversee daily operations, manage budgets and KPI reporting, and foster a high-performance, guest-centric culture across front office, housekeeping, F&B, and engineering. This role requires a hospitality leadership background, analytical mindset, and ability to work flexible hours.

Competenze

• Degree in hospitality management or related field preferred.
• Experience leading large hotel operations and multiple departments.
• Strong budgeting, forecasting, and cost control skills.
• Fluent English; additional languages are a plus.

Mansioni

• Lead operational departments and align with hotel goals.
• Oversee daily operations for guest experiences and efficiency.
• Develop and implement performance-driven strategies with GM.
• Manage budgets, costs and profitability without compromising quality.
• Motivate and develop department heads and teams.
• Collaborate cross-functionally with sales, marketing, and revenue.

Conoscenze

Leadership

Strategic Direction

Operational Oversight

Guest Experience

Financial Management

Formazione

Degree in Hospitality Management

Business Administration

Strumenti

Hotel PMS

Operations software

Descrizione del lavoro

Hilton Surabaya is seeking a Director of Operations to lead all hotel departments and partner with the General Manager to deliver exceptional guest experiences.

You will drive strategic direction, oversee daily operations, manage budgets and KPI reporting, and foster a high-performance, guest-centric culture across front office, housekeeping, F&B, and engineering. This role requires a hospitality leadership background, analytical mindset, and ability to work flexible hours.