Dynamic Security Supervisor — Hospitality Leader

Nasi Tempong Sri Dewi; Surabaya ꦱꦸꦫꦧꦪ; Sur place; IDR 78 120 000 - 122 760 000; Plein temps

Résumé du poste

Hilton is seeking a Security Supervisor to oversee daily security operations within our hospitality team in Surabaya. You will lead a team of security officers, ensure adherence to safety standards, and respond effectively to emergencies to protect guests and staff.

Key responsibilities include conducting patrols, coordinating emergency responses, training and developing the security team, and maintaining compliance with policies.

Qualifications

• Proven experience in a security supervisory role, preferably in hospitality.
• Strong leadership and team management skills.
• In-depth knowledge of security operations and emergency protocols.
• Ability to stay calm and effective under pressure.
• Excellent communication and collaboration skills.
• Proficiency in English; additional languages are a plus.
• Certifications in First Aid, CPR, and security operations preferred.
• Flexibility to work nights, weekends, and holidays.

Responsabilités

• Conduct security patrols: Monitor interior and exterior hotel premises to identify and address safety and security risks, security threats, and undesirable conditions.
• Support emergency responses: Coordinate responses to incidents such as fires, medical emergencies, and security threats.
• Supervise and develop the team: Train, schedule, and supervise Security Guards/Officers, providing guidance and support to ensure high performance.
• Investigate incidents: Conduct preliminary incident investigations to gather relevant information, document findings, and ensure accurate reporting of security incidents.
• Promote workplace safety: Encourage adherence to safety protocols and best practices among team members.
• Provide security back up: Step in to fulfill security officer responsibilities as required.
• Guest & Staff Safety: Enforce safety measures, manage access control, and handle guest concerns discreetly and professionally.
• Compliance & Risk Management: Conduct audits, ensure regulatory compliance, and update security policies to address emerging risks.

Connaissances

Leadership

Security ops

Emergency protocols

Communication

Team management

English

First Aid CPR

Description du poste

Hilton is seeking a Security Supervisor to oversee daily security operations within our hospitality team in Surabaya. You will lead a team of security officers, ensure adherence to safety standards, and respond effectively to emergencies to protect guests and staff.

Key responsibilities include conducting patrols, coordinating emergency responses, training and developing the security team, and maintaining compliance with policies.