Local SMB Growth & Partnerships Manager

TikTok; Jakarta Pusat; On-site; IDR 200,880,000 - 312,480,000; Full time

Job summary

TikTok Local Services (TikTok GO) seeks a driven professional to grow local SMB and hero merchants in Food/Restaurants, driving revenue and product adoption. You will acquire new merchants, onboard high-potential accounts, and educate SMBs on strategies and tools to achieve early activation and long-term growth.

Join a fast-paced team focused on expanding local services, optimizing merchant experience, and collaborating across functions to sustain ecosystem reliability and drive strategic

Qualifications

• Bachelor’s degree in any major.
• Solid experience in SMB sales, business development, partnerships, or account management.
• Proven experience acquiring and growing SMB/local hero accounts.
• Proficient in English and Bahasa Indonesia to communicate with global and local teams.

Responsibilities

• Acquire and manage local SMB and local hero merchants in Food/Restaurants, owning revenue growth and product adoption.
• Drive new merchant acquisition against clear targets, identifying, negotiating, and onboarding high-potential SMBs.
• Educate and enable SMBs with strategies, tools, and best practices to drive activation, adoption, and growth.
• Identify scalable growth opportunities and implement repeatable solutions to maximize merchant performance and portfolio.
• Operate autonomously in a fast-paced, target-driven environment with strong communication and presentation skills.
• Collaborate cross-functionally to drive account success and implement strategic initiatives.
• Ensure smooth merchant experience by resolving challenges and driving retention and ecosystem reliability.

Skills

SMB sales

Business development

Partnerships

Account management

English proficiency

Bahasa Indonesia proficiency

Revenue growth mindset

Negotiation

Education

Bachelor’s degree in any major

Job description

TikTok Local Services (TikTok GO) seeks a driven professional to grow local SMB and hero merchants in Food/Restaurants, driving revenue and product adoption. You will acquire new merchants, onboard high-potential accounts, and educate SMBs on strategies and tools to achieve early activation and long-term growth.

Join a fast-paced team focused on expanding local services, optimizing merchant experience, and collaborating across functions to sustain ecosystem reliability and drive strategic