Livestreaming Supervisor (TikTok & Shopee)

Antarestar; Bekasi; On-site; IDR 78,120,000 - 133,920,000; Full time

Job summary

Antarestar is seeking a Livestreaming Supervisor to keep multiple studios running across TikTok Shop and Shopee Live. You’ll lead hosts, ensure technical readiness, and respond to performance signals in real time.

You’ll build schedules, coordinate with ads, and deliver clear performance reports with metrics like GMV, CTR, CVR, and ROAS. Based in or near Bekasi, you should be comfortable night shifts and campaign periods.

Qualifications

• Minimum 1–2 years in e-commerce live selling (TikTok Shop / Shopee Live).
• At least 1 year leading a host team or managing live operations.
• Hands-on with streaming tech: OBS, lighting, audio, cameras.
• Strong understanding of live metrics (GMV, CTR, CVR, ROAS) and ability to act on them.
• Able to turn data into clear, structured reports.
• Willing to work night shifts, weekends, and campaign periods.
• Based in or around Bekasi is a plus.

Responsibilities

• Lead day-to-day live operations across all studios.
• Supervise hosts and co-hosts from pre-live briefings to post-live reviews.
• Monitor real-time dashboards and direct product switches or promos.
• Resolve on-air issues quickly, including stock issues and pins.
• Build and manage the live schedule and host roster across studios and platforms.
• Oversee multiple studios and prioritize problems or opportunities.
• Collaborate with the ads team to align spend with live flow.
• Deliver daily and weekly performance reports with GMV, views, CTR, CVR, AOV, ROAS.

Skills

OBS

TikTok Live Studio

Cameras

Lighting

Audio

Tech troubleshooting

Data reporting

GMV metrics

Multitasking

Shift work

Tools

OBS

TikTok LIVE Studio

Job description

As our Livestreaming Supervisor, you are the person who keeps every live session at Antarestar running smoothly and selling well. You'll oversee multiple studios streaming at the same time on TikTok Shop and Shopee Live, lead our hosts, read performance as it happens, and make fast calls that turn viewers into buyers. This role reports directly to the Livestreaming Manager.

What you’ll do:

• Lead day-to-day live operations across all studios, making sure every session is technically ready, including devices, connection, lighting, audio, streaming software, accounts, and product showcase.
• Supervise hosts and co-hosts, from pre-live briefings and script execution to post-live performance reviews.
• Monitor live dashboards in real time, spot signals such as viewer spikes or dropping conversion, and direct hosts on the spot to switch products, pin the hero item, or push a promo.
• Solve on‑air issues quickly, from technical glitches and stock‑outs to wrong product pins and platform guideline risks.
• Build and manage the live schedule and host roster across studios and platforms, including breaks, backups, and campaign days such as payday and 10.10, 11.11, 12.12.
• Oversee several studios live at once, prioritizing where the biggest problems or opportunities are.
• Work closely with the ads team to keep ad spend in sync with the live flow.
• Deliver clear daily and weekly performance reports (GMV, views, GPM, CTR, CVR, AOV, ROAS, cancel rate) and turn insights into recommendations on product line-up, pacing, and scripts.
• Uphold SOPs, on‑screen quality, and team discipline across all live teams.
• 1-2+ years of experience in e-commerce live selling (TikTok Shop / Shopee Live), with at least 1 year leading a host team or managing live operations.
• Strong understanding of live metrics and how to act on them: GMV, GPM, CTR, CVR, AOV, ROAS.
• Hands‑on with streaming tech: OBS / TikTok LIVE Studio, cameras, lighting, audio, and connection troubleshooting.
• Able to turn data into clear, structured reports in any format the team needs.
• Decisive, calm under pressure, and a natural multitasker.
• Willing to work shifts, including nights, weekends, holidays, and campaign periods.
• Based in or around Bekasi is a plus.

Nice to Have:

• Experience with fashion or outdoor brands.
• Experience running live sessions backed by ads (GMV Max / LIVE Shopping Ads).
• Experience as a live host yourself.