Livestream Assistant

PT FCL Internasional Indonesia; Jakarta Barat; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

PT FCL Internasional Indonesia is seeking a dedicated Live Streaming Operator to manage real-time broadcasts from our Jakarta studio. You will guide hosts, optimize product promotions, and monitor live metrics to maximize viewer engagement and sales.

The ideal candidate has a degree in marketing or related field, at least 1 year in e-commerce live streaming, and hands-on experience with OBS and major platforms such as TikTok Live or Shopee Live.

Qualifications

• Bachelor’s degree or above in Marketing, New Media, E-commerce, or a related field preferred.
• Minimum 1 year of experience in e-commerce live streaming, short video, or new media operations. Experience in beauty or FMCG industry is a plus.
• Familiar with TikTok, Shopee Live, or other major e-commerce live streaming platforms, including rules and best practices.
• Strong data sensitivity; able to analyze real-time data and quickly optimize live stream strategies.
• Proficient in OBS and other live streaming tools; basic knowledge of live stream technical operations.

Responsibilities

• Live Stream Process Management: Monitor the live stream in real-time, adjust the pacing, control the overall progress, and ensure it runs efficiently and smoothly according to the plan.
• Guide and assist the host in product promotion: Adjust the pace of product promotions, provide additional talking points when needed, interact promptly, and ensure product conversion effectiveness.
• Data Monitoring: Keep an eye on real-time sales data, viewer interaction, and conversion rates, making timely adjustments.
• Pre-live preparation: Prepare materials and products; prepare scripts and talking points; confirm the availability of products, inventory, promotions, and free gifts needed for the stream.
• Live Operation Coordination: Ensure OBS, the video feed, equipment, and computer operations are functioning correctly.
• Post-live Review and Summary: Compile live stream data and identify issues, then promptly review and discuss improvements with the host.

Job description

Responsibilities:

1. Live Stream Process Management: Monitor the live stream in real-time, adjust the pacing, control the overall progress, and ensure it runs efficiently and smoothly according to the plan.
2. Guide and assist the host in product promotion: Adjust the pace of product promotions, provide additional talking points when needed, interact promptly, and ensure product conversion effectiveness.
3. Data Monitoring: Keep an eye on real-time sales data, viewer interaction, and conversion rates, making timely adjustments.
4. Pre-live preparation: Prepare materials and products; prepare scripts and talking points; confirm the availability of products, inventory, promotions, and free gifts needed for the stream.
5. Live Operation Coordination: Ensure OBS, the video feed, equipment, and computer operations are functioning correctly.
6. Post-live Review and Summary: Compile live stream data and identify issues, then promptly review and discuss improvements with the host.

Job Requirements

1. Education & Background
   • Bachelor’s degree or above in Marketing, New Media, E-commerce, or a related field preferred.
   • Minimum 1 year of experience in e-commerce live streaming, short video, or new media operations. Experience in beauty or FMCG industry is a plus.
2. Professional Skills
   • Familiar with TikTok, Shopee Live, or other major e-commerce live streaming platforms, including rules and best practices.
   • Strong data sensitivity; able to analyze real-time data and quickly optimize live stream strategies.
   • Proficient in OBS and other live streaming tools; basic knowledge of live stream technical operations.
3. Core Competencies
   • Excellent communication and coordination skills; able to collaborate effective with hosts, operations, and technical teams.
   • Quick problem-solving ability to handle unexpected situations during live sessions.
   • Strong user and conversion awareness, with a results-oriented mindset.
   • High sense of responsibility, strong execution skills, and adaptability to fast-paced environments.
4. Preferred Qualifications
   • Previous experience as a live streaming operator or coordinator.
   • Passion and understanding of beauty, fashion, or consumer goods industries.
   • Bilingual proficiency in English and Bahasa Indonesia is an advantage.
5. Able to accept 24h flexible Shift Mode（8h working hours/day）