Live-In Housekeeping Manager - Lead a 5-Star Team

Pt Hongsheng International; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 100,440,000 - 156,240,000; Full time

Job summary

Marriott International in Surabaya seeks a Housekeeping Supervisor to oversee the housekeeping team, ensure cleanliness and operational efficiency across guest rooms and public areas. This role coordinates with Engineering, Front Office and Laundry while maintaining safety and asset protection.

The position emphasizes staff training, scheduling, performance evaluation, and adherence to quality standards to deliver exceptional guest experiences in a high-standard hotel environment.

Qualifications

• Minimum 1 year of supervisory experience.
• Education: High school diploma or GED.
• Experience in housekeeping management in a hotel setting is preferred.

Responsibilities

• Inspect guest rooms, public areas, pool, etc. to ensure quality standards after cleaning.
• Run room status reports, verify room status, and prioritize room cleaning.
• Coordinate efforts of Housekeeping, Engineering, Front Office and Laundry.
• Hire, train, schedule, evaluate, counsel, discipline and motivate staff.
• Follow safety policies and report maintenance problems or hazards.
• Ensure uniform and professional appearance and protect company assets.

Skills

Leadership

Communication

Quality standards

Scheduling

Staff training

Education

High school diploma

Job description

Marriott International in Surabaya seeks a Housekeeping Supervisor to oversee the housekeeping team, ensure cleanliness and operational efficiency across guest rooms and public areas. This role coordinates with Engineering, Front Office and Laundry while maintaining safety and asset protection.

The position emphasizes staff training, scheduling, performance evaluation, and adherence to quality standards to deliver exceptional guest experiences in a high-standard hotel environment.