Housekeeping Supervisor - Guest Experience Leader

Mövenpick Hotels & Resorts; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 60,000,000 - 120,000,000; Full time

Benefits offered by this job

Learning programs

Global growth opportunities

ESG initiatives

Job summary

Mövenpick Surabaya City is seeking a dedicated Housekeeping Supervisor to ensure the cleanliness of guest rooms and public areas and to uphold the hotel's high standards.

You will supervise Housekeeping Attendants, inspect guest rooms and service areas, and focus on attention to detail to deliver exceptional guest satisfaction. The hotel supports Accor's development programs and global opportunities.

Qualifications

• Excellent communication, interpersonal and time management skills with a friendly and outgoing personality.
• Excellent grooming and presentation skills.

Responsibilities

• To supervise Housekeeping Attendants and inspect guest rooms and surrounding service areas.
• To check all the guest rooms, VIP in-house, VIP arrival and long staying guests.
• To ensure the cleanliness of public areas are maintained and ensuring maximum guest satisfaction and adhering to the standard required by our hotel.

Skills

Excellent communication

Interpersonal skills

Time management

Friendly personality

Grooming

Job description

Mövenpick Surabaya City is seeking a dedicated Housekeeping Supervisor to ensure the cleanliness of guest rooms and public areas and to uphold the hotel's high standards.

You will supervise Housekeeping Attendants, inspect guest rooms and service areas, and focus on attention to detail to deliver exceptional guest satisfaction. The hotel supports Accor's development programs and global opportunities.