Lead Housekeeping & Operations Manager

San Group

Surabaya ꦱꦸꦫꦧꦪ

On-site

IDR 89,280,000 - 167,400,000

Full time

5 days ago

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Job summary

San Group in Surabaya seeks a seasoned Head of Housekeeping to lead all housekeeping operations, ensuring pristine guest rooms, public areas, and facilities while upholding safety and quality standards.

You will drive budgeting, scheduling, and compliance, mentoring a high-performing team, and collaborating on facility improvements to elevate guest experiences. Strong leadership and attention to detail are essential, with a track record of delivering consistent results.

Qualifications

Extensive experience in housekeeping management.
Strong leadership and organizational skills.
Excellent communication and interpersonal skills.
Ability to work under pressure and meet deadlines.
Attention to detail and a commitment to quality.
Knowledge of cleaning techniques, equipment, and chemicals.
Proficiency in budgeting and financial management.

Responsibilities

Lead housekeeping operations: manage systems, budgeting, forecasting, inventory, and policy execution.
Ensure high-quality standards across guest rooms, public spaces, restrooms, offices, and meeting areas.
Collaborate on rehabilitation and capital improvement projects with other departments.
Cultivate a high-performing team through performance management and development.
Uphold health and safety standards and safe usage of chemicals and cleaning supplies.