Executive Housekeeper: Lead a Luxury Hotel Team

Pt Cabinindo Putra; Sidoarjo; On-site; IDR 180,000,000 - 360,000,000; Full time

Benefits offered by this job

Award-Winning Workplace Culture

Job summary

Hilton Surabaya invites applications for Executive Housekeeper to oversee all housekeeping operations, maintaining top cleanliness standards across guest rooms, public spaces, and facilities. You will manage budgeting, staffing, and policy implementation to ensure guest satisfaction and operational excellence.

Requirements include extensive housekeeping leadership in a 5-star hotel, strong communication, and proven ability to work under pressure while driving safety, quality, and cost control.

Qualifications

• Extensive experience in housekeeping management, preferably in a 5-star hotel.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet deadlines.
• Attention to detail and a commitment to quality.
• Knowledge of cleaning techniques, equipment, and chemicals.
• Proficiency in budgeting and financial management.

Responsibilities

• Lead housekeeping operations: Direct all aspects of Housekeeping operations, including system management, budgeting, forecasting, inventory control, and policy implementation.
• Ensure high quality standards: Oversee and uphold cleanliness, service, and product quality standards in guest rooms, public spaces, restrooms, offices, and meeting areas.
• Collaborate on improvement projects: Partner with Property Operations and other departments on rehabilitation and capital improvement projects to enhance facilities.
• Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs.
• Uphold regulatory compliance: Ensure adherence to health and safety standards, particularly related to chemicals and cleaning supplies.

Skills

Leadership

Organizational skills

Communication skills

Budgeting

Safety compliance

Education

2-year degree in Hospitality or related

Job description

Hilton Surabaya invites applications for Executive Housekeeper to oversee all housekeeping operations, maintaining top cleanliness standards across guest rooms, public spaces, and facilities. You will manage budgeting, staffing, and policy implementation to ensure guest satisfaction and operational excellence.

Requirements include extensive housekeeping leadership in a 5-star hotel, strong communication, and proven ability to work under pressure while driving safety, quality, and cost control.