Learning & Development Supervisor

Four Seasons Hotels Limited; Indonesia; On-site; IDR 167,400,000 - 256,680,000; Full time

Benefits offered by this job

Competitive salary

Training & development

Employee discount

Dry cleaning

Employee meals

Job summary

Four Seasons Hotels Limited in Bali seeks a Learning Supervisor to coordinate training programs, orientations and learning events, while maintaining records and systems.

You will support annual development plans, work with department leaders and training vendors, track participation and effectiveness, and help deliver exceptional service experiences for our guests at the Jimbaran Bay resort.

Qualifications

• Bachelor's degree in Human Resources, Psychology, Hospitality Management, Business Administration, or related field.
• 1–2 years of experience in Learning & Development, Human Resources, or Hospitality.
• Strong organizational and administrative skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office applications.
• Ability to manage multiple tasks in a fast-paced environment.
• Fluent in English, both written and spoken.
• Passion for people development and delivering exceptional service.

Responsibilities

• Coordinate employee training programs, orientations, and learning events.
• Maintain training records and learning management systems.
• Support the implementation of annual learning and development plans.
• Assist department leaders in identifying training needs.
• Coordinate internal trainers and external training vendors.
• Track employee participation and training effectiveness.

Skills

Organizational skills

Communication skills

Interpersonal skills

Time management

Multi-tasking

English fluency

People development

Education

Bachelor's degree in Human Resources, Psychology, Hospitality Management, Business Administration, or related field

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Resort Bali at Jimbaran Bay is proud to provide our guests with the highest standards of luxury and personalized service. At Four Seasons we believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Four Seasons Resort Bali at Jimbaran Bay is located on the southern tip of the island of Bali on the northeast slopes of the Bukit peninsula. Luxuriously appointed private villas are built into a gently terraced hillside named Bukit Permai, which means "beautiful hill".

About the role:

The Learning Supervisor provides operational and administrative support to the Learning functions, ensuring effective coordination, accurate documentation, timely reporting and strong utilization of People & Culture systems and tools.

What you will do:

• Coordinate employee training programs, orientations, and learning events.
• Maintain training records and learning management systems.
• Support the implementation of annual learning and development plans.
• Assist department leaders in identifying training needs.
• Coordinate internal trainers and external training vendors.
• Track employee participation and training effectiveness.

What you bring:

• Bachelor's degree in Human Resources, Psychology, Hospitality Management, Business Administration, or related field.
• Minimum 1-2 years of experience in Learning & Development, Human Resources, or Hospitality.
• Strong organizational and administrative skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office applications.
• Ability to manage multiple tasks in a fast-paced environment.
• Fluent in English, both written and spoken.
• Passion for people development and delivering exceptional service.

What we offer:

• Competitive Salary, wages, and a comprehensive benefits package.
• Excellent Training and Development opportunities.
• Employee Discount for stays at any Four Seasons worldwide.
• Complimentary Dry Cleaning for Employee Uniforms.
• Complimentary Employee Meals.

The job requires applicants to have current work authorization in Indonesia

Only short-listed applicants will be notified.

Learn more about Four Seasons Resort Bali at Jimbaran Bay on Social media:

https://www.fourseasons.com/jimbaranbay

Instagram: https://www.instagram.com/fsbali/

Twitter: https://twitter.com/fsbali

Facebook: https://www.facebook.com/FourSeasonsResortsBali