Learning Asst. Dept Head

PT Inti Citra Agung (Optik Melawai); Jakarta Pusat; On-site; IDR 180,000,000 - 260,000,000; Full time

Job summary

PT Inti Citra Agung, trading as Optik Melawai, seeks a Learning Assistant Department Head to lead training and development initiatives at its Jakarta location. You will design, coordinate, and implement comprehensive learning programmes that enhance employee capabilities and support business objectives.

Reporting to HR leadership, this role focuses on soft skills, managerial training, onboarding, and branch-level coaching.

Qualifications

• Diploma or Bachelor's in Human Resources, Training and Development, Education, or a related field.
• Minimum 5 years of experience in training coordination, learning and development, or HR administration roles.
• Strong organizational and project management skills with the ability to manage multiple initiatives simultaneously.
• Excellent communication skills, both written and verbal, with the ability to engage diverse audiences.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and learning management systems (LMS) or training software.
• Knowledge of adult learning principles and training methodologies.
• Fluency in Indonesian and English (both written and spoken).
• Preferred experience with onboarding programmes and performance management systems.

Responsibilities

• Design and develop training programmes tailored to various departments and employee levels
• Coordinating and scheduling training sessions, workshops and learning events across the organisation
• Collaborating with department heads to identify training needs and skill gaps within teams
• Strong knowledge and experience in soft skills development, managerial training, and employee onboarding programs.
• Overseeing all HO learning and development programmes, including technical skills, soft skills, and managerial skills training.
• Provide support for soft skills training programs at branch level, including coaching and developing branch trainers.
• Experienced in conducting Training for Trainers (ToT) programs.

Skills

Training coordination

Learning & development

Project management

Communication skills

LMS proficiency

Adult learning principles

Onboarding programs

Bilingual English/Indonesian

Education

Diploma or Bachelor's in HR / Training

Tools

Microsoft Office

LMS software

Job description

About us

PT Inti Citra Agung, trading as Optik Melawai, is a leading optical retailer in Indonesia with a commitment to excellence in customer service and employee development. We are dedicated to creating a workplace where continuous learning and professional growth are valued and encouraged. Our mission is to provide exceptional optical products and services whilst fostering a culture of innovation and excellence within our team.

About the role

We are seeking a Learning Assistant Department Head to join our Human Resources and Recruitment team on a full-time basis at our Jakarta location. This role is pivotal in driving our training and development initiatives across the organisation. You will be responsible for designing, coordinating and implementing comprehensive learning programmes that enhance employee capabilities and support our business objectives. This position reports to the HR leadership and plays a strategic role in building a skilled, engaged and motivated workforce.

What you'll be doing

• Assisting in the design and development of training programmes tailored to various departments and employee levels
• Coordinating and scheduling training sessions, workshops and learning events across the organisation
• Collaborating with department heads to identify training needs and skill gaps within teams
• Strong knowledge and experience in soft skills development, managerial training, and employee onboarding programs.
• Responsible for managing and overseeing all Head Office (HO) learning and development programs, including technical skills, soft skills, and managerial skills training.
• Provide support for soft skills training programs at branch level, including coaching and developing branch trainers.
• Experienced in conducting Training for Trainers (ToT) programs.

What we're looking for

• Diploma or Bachelor's degree in Human Resources, Training and Development, Education, Business Administration or a related field
• Minimum 5 years of experience in training coordination, learning and development, or HR administration roles
• Strong organisational and project management skills with the ability to manage multiple initiatives simultaneously
• Excellent communication skills, both written and verbal, with the ability to engage diverse audiences
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and learning management systems (LMS) or training software
• Knowledge of adult learning principles and training methodologies
• Ability to work collaboratively with colleagues at all levels and manage relationships effectively
• Attention to detail and commitment to accuracy in documentation and record-keeping
• Problem-solving mindset with the ability to identify solutions to training challenges
• Fluency in Indonesian and English (both written and spoken)
• Preferred experience with employee onboarding programmes and performance management systems
• Preferred knowledge of instructional design principles
• Minimum 5 years of relevant working experience in Learning & Development, Training, or a related field.