Learning and Development Supervisor | AYANA Komodo

AYANA Hospitality Group; Komodo; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

AYANA Hospitality Group seeks an Learning and Development Supervisor to support hotel-wide learning initiatives and ensure staff development in line with AYANA standards.

You will design and evaluate L&D programs, manage trainee schemes, coordinate vendors and maintain training compliance, while coaching trainers to deliver effective sessions across hotel operations.

Qualifications

• 2-3 years experience in L&D/HR scope.
• Fluent in Bahasa Indonesia and English (professional proficiency).
• Proficient with Microsoft Office; knowledge of Google Suites is a plus.
• Able to manage training administration and delivery of basic/general trainings.
• Hospitality English training experience is a plus.

Responsibilities

• Develop, implement, and evaluate annual L&D programs including TNA and effectiveness measurement.
• Manage trainee and internship programs, partnerships with educational institutions, evaluations, and regulatory compliance.
• Ensure accurate training records, prepare L&D reports, manage budgets and vendors, ensure labor regulations compliance.
• Coach and supervise Departmental Trainers and Train-the-Trainer initiatives.
• Foster a culture of continuous learning aligned with AYANA standards.

Skills

L&D/HR experience

Bahasa Indonesia

English proficiency

Tools

Microsoft Office

Google Suites

Job description

The Learning and Development Supervisor is responsible for supporting the hotel’s learning and development initiatives to ensure effective employee development, operational excellence, and compliance with the hotel’s standards and objectives.

Responsibilities

• Develop, implement, and evaluate the annual Learning & Development programs, including Training Needs Analysis (TNA), training delivery, and effectiveness measurement.
• Manage end-to-end trainee and internship programs, including partnerships with educational institutions, placement, evaluations, and regulatory compliance.
• Ensure accurate training records, prepare L&D reports, manage training budgets, vendors, and maintain compliance with labor and vocational training regulations.
• Coach and supervise Departmental Trainers, Training Officers, and Training Admin while leading Train-the-Trainer initiatives to enhance learning quality.
• Foster a culture of continuous learning by supporting employee capability development aligned with business objectives and AYANA Hospitality standards.

Qualifications

• Experience in L&D/HR scope minimum 2-3 years
• Fluent and Good in Bahasa Indonesia (proper casual and professional) and English (professional proficiency)
• Mastering the Microsoft Office, a plus if familiar with Google Suites
• Able to handle the Training pre, post and administration, and also to deliver the basic and general training
• A plus if he/she have the experience in delivering Hospitality English Class