Lead Pass - Bokashi Pererenan

PT. LYD Management Bali; Kuta Utara; On-site; IDR 60,000,000 - 120,000,000; Full time

Job summary

LYD Bali Group in Bali is seeking a guest-focused hospitality professional to coordinate food flow from kitchen to dining area, ensuring orders are prepared and delivered in sequence. You will act as a traffic controller during peak hours, monitor dish timing, and work closely with kitchen staff to maintain quality, safety, and consistency.

Ideal candidates have experience in F&B service, strong communication and organizational skills, and familiarity with POS systems; you will help deliver

Qualifications

• Experience in hospitality of F&B service role, ideally with supervisory exposure.
• Excellent communication and organizational skills.
• Ability to thrive in a fast-paced environment.
• Attention to detail and commitment to service quality.
• Proficiency with POS systems and related technology.

Responsibilities

• Coordinate and manage the flow of orders from the kitchen to the dining area.
• Quality control: ensure dishes meet presentation and standards before leaving the kitchen.
• Monitor timing and efficiency to deliver hot and fresh meals during peak hours.
• Enhance guest experience by addressing concerns and meeting dietary requests.
• Collaborate with front-of-house to ensure smooth service and consistent brand experience.

Skills

Communication

Organization

POS systems

Public relations

Tools

POS systems

Job description

Coordinate and manage the flow of orders from the kitchen to the dining area.

Ensure that dishes are prepared and delivered according to the order sequence and the dockets

Act as a “traffic controller” during peak hours, keeping operations smooth

Work closely with kitchen staff to ensure that orders are prepared efficiently and accurately.

2. Quality Control

Inspect each dish for proper presentation, portion size, and adherence to restaurant standards before it leaves the kitchen.

Ensure that all dishes meet the restaurant’s quality and aesthetic standards.

Communicate any issues or discrepancies with the kitchen staff for immediate correction.

Monitor and manage the timing of dishes to ensure that they are delivered to customers hot and fresh.

3. Timing and Efficiency

Monitor and manage the timing of dishes to ensure that they are delivered to customers hot and fresh.

Optimize order flow during peak hours to reduce wait times and ensure customer satisfaction.

Identify and address any bottlenecks or delays in the service process and report to the Restaurant Manager/Asst.

4. Guest Experience and Satisfaction

Ensure guests receive attentive, warm, and brand-aligned service.

Ensure that all customer special requests or dietary restrictions are communicated and met by the kitchen.

Work with the front-of-house team to address any customer concerns or feedback related to food presentation and timing.

Maintain a high level of service to ensure a positive dining experience for all guests.

Education & Professional Background

Experience in hospitality of F&B service role, ideally with supervisory exposer

Proven experience in public relations or related fields.

Excellent communication and organizational skills.

Ability to thrive in a fast-paced environment.

Attention to detail and a commitment to food quality and safety.

Proficiency in using POS systems and other relevant technology.

LYD Bali Group is a leading hospitality and lifestyle company in Bali, managing iconic venues. We create immersive experiences through unique concepts, exceptional service, and strong community engagement. With a people-first culture, we empower our teams to grow and deliver world-class standards in every venue. Our passion for innovation, sustainability, and local collaboration drives us to continually set new benchmarks in Bali’s hospitality scene.

LYD Bali Group is a leading hospitality and lifestyle company in Bali, managing iconic venues. We create immersive experiences through unique concepts, exceptional service, and strong community engagement. With a people-first culture, we empower our teams to grow and deliver world-class standards in every venue. Our passion for innovation, sustainability, and local collaboration drives us to continually set new benchmarks in Bali’s hospitality scene.