Lead Backend Engineer, Flight TDM Systems

Traveloka; Tangerang; Hybrid; IDR 800,000,000 - 1,100,000,000; Full time

Job summary

Traveloka is hiring a Lead Backend Engineer for the Customer Care team. You will design and implement scalable, multi-service systems, own performance and cost tradeoffs, and craft robust APIs. You will mentor engineers, set credible on-call standards, and shape the technical roadmap.

You will also steer the team's use of AI tools to accelerate delivery while mitigating risks. The role requires deep domain experience across distributed systems and a proven ability to translate complex product

Qualifications

• 8+ years of backend engineering experience
• Designed a multi-service system that ran in production
• Owns system-level tradeoffs like latency, cost, and consistency

Responsibilities

• Design and ship multi-service systems for Customer Care, owning system-level tradeoffs
• Decompose ambiguous problems into service architectures and API contracts
• Set technical bar through rigorous reviews and API design
• Mentor junior and mid-level engineers through code reviews and pairing
• Act as senior on-call authority to prevent incidents
• Influence engineering roadmap with technical proposals
• Direct how the team uses AI tools to speed delivery while managing risk

Skills

Backend engineering

System design

API contracts

Mentoring & leadership

AI tooling usage

Education

Bachelor's degree in Computer Science or related field

Job description

Traveloka is hiring a Lead Backend Engineer for the Customer Care team. You will design and implement scalable, multi-service systems, own performance and cost tradeoffs, and craft robust APIs. You will mentor engineers, set credible on-call standards, and shape the technical roadmap.

You will also steer the team's use of AI tools to accelerate delivery while mitigating risks. The role requires deep domain experience across distributed systems and a proven ability to translate complex product