Key Account Manager (Modern Trade ) - Personal Care

PT. NCS CONSULTANT INDONESIA; Jakarta Pusat; On-site; IDR 180,000,000 - 320,000,000; Full time

Job summary

PT. NCS CONSULTANT INDONESIA is seeking a results-driven Key Account Manager for Modern Trade in Jakarta, focusing on health & beauty and major retail chains. You will lead end-to-end listings, negotiate terms, and drive profitable growth with retailers such as Guardian, Watsons, and AEON.

The role requires 4–8 years FMCG sales experience, strong negotiation, analytical, and relationship-building skills, plus English fluency; Mandarin is a plus. Immediate availability preferred.

Qualifications

• 4–8 years of sales experience in FMCG, Personal Care, Beauty, Healthcare, or related industries.
• Minimum 2 years in direct Modern Trade / Key Account experience.
• Proven success managing major Modern Trade accounts (Guardian, Watsons, Century, Dan+Dan).
• Experience with AEON, Hypermart, Transmart, Farmers Market, Ranch Market, Alfamart, Indomaret is a plus.
• Strong command of English; Mandarin is a strong plus.

Responsibilities

• Develop and manage Modern Trade / Health & Beauty key accounts with major retail chains.
• Build relationships with Buyers, Category Managers, Procurement, Merchandising, and Store Operations.
• Lead end-to-end New Listing process from vendor registration to first PO and store launch.
• Manage account performance: sales targets, sell-in/sell-out, inventory, promotions, and receivables.
• Develop Account Business Plans, trade promotions, and new product launches with Brand/Marketing teams.
• Negotiate pricing, margins, listing rates, rebates, and trading terms while protecting profitability.
• Forecast demand, plan stock, track POs, and coordinate deliveries to minimize OOS/overstock.
• Monitor market/trend data and identify new business opportunities.

Skills

Key Account Mgmt

FMCG

New Listing

Negotiation

English Proficiency

Mandarin

Relationship Building

Analytical Skills

Job description

Key Account Manager (Modern Trade ) - Personal Care

Develop and manage Modern Trade / Health & Beauty key accounts, including Guardian, Watsons, Century, Dan+Dan, AEON, and other major retail chains.

Build and maintain strong relationships with Buyers, Category Managers, Procurement, Merchandising, and Store Operations.

Lead the end-to-end New Listing process, from vendor registration, product submission and commercial negotiation to first PO, store launch, and expansion.

Manage account performance, including sales targets, Sell-In, Sell-Out, store coverage, SKU distribution, reorder, inventory, promotions, and receivables.

Develop and execute Account Business Plans, trade promotions, and new product launches in collaboration with Brand and Marketing teams.

Negotiate and manage pricing, margins, listing rates, rebates, trading terms, and promotional programs while maintaining account profitability.

Manage sales forecasting, demand planning, stock levels, PO tracking, and delivery coordination to minimize OOS, overstock, and slow-moving/expired products.

Monitor market trends, competitor pricing, promotions, SKUs, shelf positioning, and retailer activities to identify new business opportunities.

Requirements

4–8 years of sales experience in FMCG, Personal Care, Beauty, Healthcare, or related industries.

Minimum 2 years of direct Modern Trade / Key Account experience.

Proven experience personally managing or developing major Modern Trade accounts, preferably Guardian, Watsons, Century, or Dan+Dan.

Experience with AEON, Hypermart, Transmart, Farmers Market, Ranch Market, Alfamart, Indomaret, or other major retail chains is an advantage.

Good command of English, both written and verbal.

Mandarin proficiency is a strong plus.

Mandatory: Proven New Listing experience, with the ability to demonstrate a complete case.

Strong understanding of commercial negotiations, trading terms, margins, promotions, and account profitability.

Strong analytical, negotiation, communication, relationship-building, and business development skills.

Experience in Oral Care is highly preferred, followed by Personal Care, Beauty, Health & Beauty, or FMCG.

Candidates with immediate or short notice period availability are preferred.