Junior Travel Sales Officer (French Market)

Dune World; Denpasar; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

DUNE World in Denpasar, Bali, is hiring a full-time, on-site Sales Officer to handle customer inquiries, manage reservations, and drive sales growth. You will work with travel agents and corporate partners, with a focus on the French market, delivering timely responses and accurate quotes.

Ideal candidates have a degree in business or hospitality, strong English and French language skills, and proven ability to manage multiple bookings, maintain relationships, and use CRM and booking platforms

Qualifications

• For Indonesian citizens only.
• Bachelor’s degree in Business, Marketing, Tourism, Hospitality, or a related field preferred.
• Fresh graduates are encouraged to apply, with a strong willingness to learn and develop in sales and hospitality.
• Previous experience in sales, reservations, travel, hospitality, or customer service is an advantage.
• Strong customer service and interpersonal skills.
• Experience in lead generation and identifying sales opportunities.
• Excellent written and verbal communication skills.
• Knowledge of sales operations and booking procedures.
• Familiarity with channel sales and partner network management.
• Ability to develop and maintain partnerships with travel agents and corporate clients.
• Strong administrative and organizational skills with excellent attention to detail.
• Ability to manage multiple bookings, deadlines, and priorities simultaneously.
• Comfortable using digital tools such as email, CRM systems, spreadsheets, and booking platforms.
• Strong follow-up and problem-solving skills.
• Ability to work independently and collaboratively within a team.
• Fluent in English (spoken and written); French or additional languages are a strong advantage.
• Experience working with international clients and adapting communication styles across cultures.
• Client-focused, proactive, and detail-oriented mindset.
• Ability to maintain accuracy and confidentiality when handling guest information and documentation.
• Passion for diving, adventure travel, hospitality, or eco-tourism is highly valued.

Responsibilities

• Manage customer communications and sales inquiries for the French market, ensuring timely and professional responses.
• Assisting with reservations, quotations, and booking follow-up
• Supporting sales growth and achieving revenue targets
• Developing and maintaining relationships with travel agents and partners
• Coordinating with internal teams to ensure smooth guest experiences
• Monitoring outstanding payments, documents, and guest requirements
• Assisting with sales reporting and administrative tasks

Skills

Customer service

Interpersonal skills

English fluency

French language

Lead generation

Sales operations

Booking procedures

Partnership development

CRM systems

Multi-tasking

Education

Bachelor's degree in Business, Marketing, Tourism, Hospitality, or related field

Tools

CRM systems

Spreadsheets

Booking platforms

Email

Job description

DUNE World in Denpasar, Bali, is hiring a full-time, on-site Sales Officer to handle customer inquiries, manage reservations, and drive sales growth. You will work with travel agents and corporate partners, with a focus on the French market, delivering timely responses and accurate quotes.

Ideal candidates have a degree in business or hospitality, strong English and French language skills, and proven ability to manage multiple bookings, maintain relationships, and use CRM and booking platforms