Junior Product Manager

Wolkk; Provinsi Bali; On-site; IDR 180,000,000 - 260,000,000; Full time

Job summary

Wolkk in Bali is seeking a hands-on Junior Product Manager to take our hospitality platform from one department to across the resort. You’ll work directly with frontline teams, turn floor learnings into product improvements, and prototype changes using AI-assisted tools.

You'll grow with the role from one or two departments to the whole resort, helping shape how the platform actually operates daily and deliver measurable improvements in operations and guest experience.

Qualifications

• 1-3 years in product or adjacent role where you owned outcomes (analyst, ops, engineering, consulting, founder of something small).
• You’ve built something with AI coding tools — an app, a tool, a script — and can show it.
• Technically curious: APIs, databases, SQL — or ready to learn them fast.
• AI-native: you use AI daily and have a view on where it helps and where it doesn't.
• Structured thinker, clear writer.
• Curious about operations — you want to know why a room takes 40 minutes to clean.
• Ownership instinct: you chase things down rather than wait to be asked twice.
• Fluent in English and Bahasa Indonesia; based in Bali or ready to relocate
• Hospitality experience is welcome but not required. We'll teach you the operation; we can't teach the curiosity.

Responsibilities

• Train new staff, keep SOPs current, and follow up until the system is simply how the shift works.
• Own the numbers: a named owner on every stay and a reservation number on every review.
• Keep the daily department boards accurate and help teams read and act on them.
• Expand your ownership from one department to several modules, then to the whole resort.
• Sit with GROs, room stylists, and waiters on shift, and find the workarounds people invented because the product let them down.
• Prototype and build small, requested changes yourself using AI coding tools, with the backend team reviewing and deploying to production.
• Write clear specs for everything larger: acceptance criteria, edge cases, and dependencies.
• Close the loop: tell the team what changed because of them, then check whether it worked.

Skills

Product ownership

AI coding tools

APIs & SQL

English & Bahasa Indonesia

Operational curiosity

Job description

Our client is a boutique treehouse resort in Uluwatu, Bali, building the software that runs it themselves. We’re looking for a hands‑on Junior Product Manager to take their proprietary hospitality operations platform from “live in two departments” to “how the whole resort works.”

The platform brings guest, property, and team operations into one system, with one record per guest, per space, and per team member. It uses AI where language and judgment are needed, and plain, dependable code everywhere else. It’s already live at the Front Office and Guest Relations, with Housekeeping, Engineering, and F&B next. With a small backend team and a lot of AI tooling, the person closest to the users can change the product, not just ask for changes.

This isn’t a role where you collect requirements and hand them to developers. You’ll work directly with frontline teams and see how they really operate. You’ll drive adoption department by department, turn what you learn on the floor into product improvements, and build smaller changes yourself with AI-assisted development tools. The backend team reviews and ships them to production.

It’s a role to grow into: start with one or two departments, expand to the whole resort, and carry the platform forward as it reaches the client’s other properties.

Responsibilities

• Train new staff, keep SOPs current, and follow up until the system is simply how the shift works
• Own the numbers: a named owner on every stay and a reservation number on every review
• Keep the daily department boards accurate and help teams read and act on them
• Expand your ownership from one department to several modules, then to the whole resort
• Sit with GROs, room stylists, and waiters on shift, and find the workarounds people invented because the product let them down
• Prototype and build small, requested changes yourself using AI coding tools, with the backend team reviewing and deploying to production
• Write clear specs for everything larger: acceptance criteria, edge cases, and dependencies
• Close the loop: tell the team what changed because of them, then check whether it worked

Requirements

• 1-3 years in product or an adjacent role where you owned outcomes - analyst, ops, engineering, consulting, founder of something small.
• A builder. You've made something with AI coding tools — an app, a tool, a script — and can show it.
• Technically curious: APIs, databases, SQL — or ready to learn them fast.
• AI-native: you use AI daily and have a view on where it helps and where it doesn't.
• Structured thinker, clear writer.
• Curious about operations — you want to know why a room takes 40 minutes to clean.
• Ownership instinct: you chase things down rather than wait to be asked twice.
• Fluent in English and Bahasa Indonesia; based in Bali or ready to relocate
• Hospitality experience is welcome but not required. We'll teach you the operation; we can't teach the curiosity.

What Success Looks Like

Success in this role will primarily be measured by two things: how successfully each department adopts the platform as part of its daily operations, and how effectively user requests are resolved or translated into product improvements.

Ultimately, the goal is not simply to launch software, but to make the platform how the resort actually operates every day.

What You’ll Get

• A clearly defined project with a tangible goal and finish line.
• Direct access to the product. Your improvements will reach real users.
• A short decision-making process with direct influence on the product roadmap.
• The opportunity to see the impact of your work directly through operational performance, guest reviews, and revenue.
• Hands‑on experience shaping a live product used in real‑world hospitality operations.