Junior Omnichannel Operation Staff

Blibli; Jakarta Pusat; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

Blibli is seeking a Junior Omnichannel Operation Staff to support daily online store and omnichannel operations in Jakarta. You will ensure accurate product information, keep inventory synchronized, and optimize promos across channels to drive sales growth.

The ideal candidate has a bachelor's degree and 1–2 years in e-commerce or online retail, with strong attention to detail, organizational skills, and teamwork. Fresh graduates are welcome to apply.

Qualifications

• Experience with e-commerce management or online retail is preferred.
• Ability to create and optimize product listings and promos.
• Familiarity with digital marketing basics and SEO principles.
• Strong organizational and communication skills.
• Analytical mindset for data-driven improvements.

Responsibilities

• Take ownership of all pages on the e-commerce store (home, product, category, landing).
• Upload, update, and maintain promo and product listings.
• Manage inventory data and ensure synchronization across systems.
• Ensure product information is accurate, complete, and SEO-friendly.
• Coordinate with marketing and operations to update banners and campaigns.
• Monitor site performance and user experience across channels.
• Collaborate with customer service to resolve page-related issues quickly.
• Analyze sales data, traffic, and conversion metrics for improvements.
• Stay updated on e-commerce trends and best practices.

Skills

Promo creation

Product listing

SEO basics

Analytical mindset

Time management

Education

Bachelor's degree or equivalent

Job description

About The Role

Blibli OMG is part of Blibli Group - a rapidly expanding omnichannel retail company in the gadget and IoT industry. With a growing network of Blibli Stores, Trade-in Stores, and leading brand stores including Samsung, Xiaomi, Oppo, Vivo, Huawei, and Hello Store (Apple Authorized Reseller), we're redefining how customers discover and experience technology across Indonesia. As we continue to grow nationwide, Blibli OMG brings together innovation, partnership, and retail excellence to create better connections between customers and brands.

As a Junior Omnichannel Operation Staff, you will support the day-to-day operations of online stores and omnichannel channels, ensuring accurate product information, inventory synchronization, promotions, and a seamless customer experience across channels. You will collaborate with cross-functional teams to maintain smooth operations and support sales growth. The ideal candidate is detail-oriented, has a good understanding of digital platforms, and enjoys solving problems in a fast-paced retail environment.

What We'll Work On Together

• Take full ownership of all pages on the e-commerce store (homepage, product pages, category pages, and landing pages).
• Upload, update, and maintain promo and product listings
• Manage inventory data ensure all product information stocks are synchronized between systems
• Ensure product information is accurate, complete, and optimized for SEO
• Coordinate with marketing, creative, product team, and operations teams to update banners, campaigns, and seasonal promotions.
• Monitor website performance and ensure smooth navigation and functionality.
• Collaborate with customer service and operations to resolve product or page-related issues quickly.
• Analyze sales data, traffic, and conversion metrics to identify opportunities for improvement.
• Collaborate with customer service and operations to resolve product or page-related issues quickly.
• Stay updated on e-commerce trends, tools, and best practices to enhance user experience and sales growth

What You'll Bring To The Team

• Bachelor's degree or equivalent
• Preferably with 1-2 year of experience in e-commerce management or online retail (fresh graduates are welcome to apply).
• Strong understanding of promo creation, product listing optimization, online merchandising, and digital marketing basics.
• Detail-oriented with excellent organizational and time management skills.
• Good communication and teamwork skills.
• Ability to manage multiple projects and meet deadlines.
• Analytical mindset with the ability to interpret data and suggest improvements.

Why You'll Love Working Here

At Blibli, growth starts with people - those who take initiative, care deeply about their craft, and support one another to make meaningful impact. As those people grow, they become leaders who lift others too - leading with empathy, creating space for ideas to flourish, and turning challenges into shared learning.