Junior IT Support — Hybrid Work & Growth Opportunities

24Slides; Kota Malang ꦠꦸꦛꦩꦭꦁ; Hybrid; IDR 60,000,000 - 120,000,000; Full time

Benefits offered by this job

Salary & Insurance

Hybrid work model

Training & career development

Mental health support

Equipment provided

Job summary

24Slides is seeking a Junior IT Support specialist in Malang to assist end users, set up devices, troubleshoot issues, and support onboarding/offboarding. The role covers basic network needs, preventive maintenance, and maintaining devices. Fresh graduates are welcome; shifts run 08:00–16:00 or 13:00–21:00.

Candidate should have a Bachelor’s degree in IT/CS or up to 2 years in IT support, with English proficiency and a proactive, learning mindset. Hybrid work setup and global exposure offered.

Qualifications

• Bachelor’s degree in IT/Comput er Science or up to 2 years IT support experience (fresh grads welcome).
• Available to work one of two shifts (08:00–16:00 or 13:00–21:00) in Malang.
• Strong communication, problem-solving, time management, service orientation, accountability, and willingness to learn.
• Proficient in OS setup, troubleshooting, software, and network configuration; hardware repair/replacement for devices and peripherals.
• Basic networking knowledge: TCP/IP, DNS, DHCP; experience with ticketing systems and user documentation.
• English language skills required.

Skills

Clear communication

Problem-solving

Time management

Service orientation

Accountability

Willingness to learn

English proficiency

Scripting (PowerShell/Bash)

Cloud computing basics

LAN cabling & Wi‑Fi setup

Network monitoring basics

Education

Bachelor’s degree in IT/CS or up to 2 years IT support experience

Tools

OS setup & troubleshooting

Device setup

Basic networking (TCP/IP/DNS/DHCP)

Ticketing systems & access support

Documentation

LAN cabling & Wi‑Fi setup

Job description

24Slides is seeking a Junior IT Support specialist in Malang to assist end users, set up devices, troubleshoot issues, and support onboarding/offboarding. The role covers basic network needs, preventive maintenance, and maintaining devices. Fresh graduates are welcome; shifts run 08:00–16:00 or 13:00–21:00.

Candidate should have a Bachelor’s degree in IT/CS or up to 2 years in IT support, with English proficiency and a proactive, learning mindset. Hybrid work setup and global exposure offered.