Junior Applications Support Engineer (Hybrid)

NTT DATA, Inc.; Jakarta Timur; Hybrid; IDR 350,140,056 - 525,210,084; Full time

Job summary

NTT DATA, Inc. in Jakarta Timur is seeking an Applications Managed Services Engineer (L1) to provide essential support for clients' software applications. This role involves monitoring applications, responding to service requests, and solving low-complexity incidents to ensure smooth operations.

The ideal candidate will possess entry-level experience in Windows and Linux administration and hold a bachelor’s degree in Information Technology. NTT DATA offers a hybrid working environment.

Qualifications

• Entry-level experience in managing Windows and Linux platforms.
• Basic knowledge of ErP, SQL, Oracle Middleware, and Webserver technologies.
• Ability to communicate effectively across cultures.

Responsibilities

• Monitor and manage client applications.
• Respond to service requests and resolve incidents promptly.
• Create and update knowledge articles to improve service delivery.

Skills

Windows Server Administration

Linux Server Administration

Virtualization Administration

Client-focused mindset

Strong planning skills

Active listening

Education

Bachelor's degree in Information Technology/Computing

Job description

NTT DATA, Inc. in Jakarta Timur is seeking an Applications Managed Services Engineer (L1) to provide essential support for clients' software applications. This role involves monitoring applications, responding to service requests, and solving low-complexity incidents to ensure smooth operations.

The ideal candidate will possess entry-level experience in Windows and Linux administration and hold a bachelor’s degree in Information Technology. NTT DATA offers a hybrid working environment.