Japanese-Speaking Travel Consultant

PT. Jembatan Indonesia Jepang; Jakarta Pusat; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

PT. Jembatan Indonesia Jepang is seeking a Japanese-speaking Travel Consultant to plan and coordinate tour operations in Japan.

You will work with hotels, transportation providers, restaurants, attractions, and other travel suppliers to ensure every tour is carefully arranged and executed smoothly. Responsibilities include handling reservations, managing multiple tours, monitoring confirmations, and resolving issues promptly.

Qualifications

• Proficiency in Japanese is mandatory (minimum JLPT N2).
• Ability to communicate professionally in spoken and written Japanese.
• Experience in travel operations, reservations, or coordination preferred.
• Strong organizational and multitasking skills; able to manage multiple tours.

Responsibilities

• Handle reservations and coordinate travel with Japanese vendors via phone, email, and reservation systems.
• Manage tour schedules, bookings, and operational arrangements for multiple tours simultaneously.
• Monitor booking confirmations and ensure all travel arrangements are properly coordinated.
• Handle operational issues, coordinate solutions, and elevate matters when necessary to ensure smooth tour operations.
• Maintain communication with Japanese vendors and monitor operational updates that may affect tour arrangements.

Skills

Japanese language proficiency

JLPT N2

Tools

Reservation systems

Job description

Overview:
If you are proficient in Japanese and passionate about travel, this could be the opportunity for you. As a Japanese-Speaking Travel Consultant, you will be responsible for planning and coordinating tour operations in Japan. You will work closely with hotels, transportation companies, restaurants, attractions, and other travel suppliers to ensure every tour is carefully arranged and executed smoothly.

Responsibilities:

Handle reservations and coordinate travel arrangements with Japanese vendors via phone, email, and reservation systems, including hotels, restaurants, transportation, attractions, and other travel services.

Manage tour schedules, bookings, and operational arrangements for multiple tours simultaneously.

Monitor booking confirmations and ensure all travel arrangements are properly coordinated.

Handle operational issues, coordinate solutions, and elevate matters when necessary to ensure smooth tour operations.

Maintain communication with Japanese vendors and monitor operational updates that may affect tour arrangements.

Requirements:

Proficiency in Japanese is mandatory (minimum JLPT N2). Candidates must be able to communicate professionally in both spoken and written Japanese. Only candidates with genuine Japanese-speaking ability who meet the above requirement will be considered for this position.

Experience in travel operations, reservations, or coordination is preferred.

Strong organizational and multitasking skills, with the ability to manage multiple tasks simultaneously.

Able to work under pressure, think critically, and handle operational challenges effectively.

Service-oriented, proactive, and detail-oriented.

Able to work independently and collaboratively as part of a team.

Japanect was founded in 2017. With the philosophy of "Continuously creating value between Indonesia and Japan," Japanect is engaged in the travel to Japan business, which handles travel to Japan, and consulting business, which supports Japanese companies in Indonesia.

Japanect was founded in 2017. With the philosophy of "Continuously creating value between Indonesia and Japan," Japanect is engaged in the travel to Japan business, which handles travel to Japan, and consulting business, which supports Japanese companies in Indonesia.