IT System Administrator

PT. Intikom Berlian Mustika; Jakarta Pusat; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

PT. Intikom Berlian Mustika is seeking an IT System Administrator to oversee on-premise and cloud server operations. The role involves managing Active Directory, email and mailbox administration, incident handling via ServiceDeskPlus, and deployment and patch management across devices.

The ideal candidate has a diploma in IT and at least three years' experience, with strong networking and cloud skills. Site visits may be required, and collaboration with internal teams and vendors is essential to

Qualifications

• Diploma in Informatics Engineering, Computer Science, Information Systems, or related IT field.
• Minimum three years of experience as IT System Administrator or related role.
• Experience managing Windows Active Directory, antivirus server systems, and print servers.
• Good working knowledge of Microsoft Office, Google Workspace, and cloud computing systems.
• Strong foundational understanding of networking and telecommunications.
• Basic knowledge of standard hardware and software specifications used in a corporate environment.

Responsibilities

• Monitor and manage daily operations of on-premise and cloud server infrastructure.
• Manage Active Directory, user accounts, group memberships, email administration, and mailbox administration.
• Handle incident tickets and Level 2 support through ServiceDeskPlus.
• Manage application deployments, patch management, and antivirus update distribution across user devices.
• Manage infrastructure support services, including DHCP, print servers, and other system services.
• Perform preventive maintenance, monitoring, troubleshooting, and continuous service quality improvement.
• Conduct health checks, configuration validation, and capacity reviews.
• Conduct site visits to operational locations as required by the company.
• Collaborate with internal teams and vendors to maintain the stability and security of the IT infrastructure.

Skills

Active Directory

ServiceDeskPlus

Incident management

Cloud infrastructure

Patch management

Networking basics

Education

Diploma in Informatics Engineering / Computer Science

Tools

Windows Server

Microsoft 365 (Office)

Google Workspace

ServiceDeskPlus

Job description

INTIKOM is hiring for IT System Administrator

Scope of Work

• Monitor and manage daily operations of on-premise and cloud server infrastructure.


• Manage Active Directory, user accounts, group memberships, email administration, and mailbox administration.


• Handle incident tickets and service requests as Level 2 Support through ServiceDeskPlus.


• Manage application deployments, patch management, and antivirus update distribution across user devices.


• Manage infrastructure support services, including DHCP, print servers, and other system services.


• Perform preventive maintenance, monitoring, troubleshooting, and continuous service quality improvement.


• Conduct health checks, configuration validation, and capacity reviews.


• Conduct site visits to operational locations as required by the company.


• Collaborate with internal teams and vendors to maintain the stability and security of the IT infrastructure.

Requirement

• Minimum Diploma in Informatics Engineering, Computer Science, Information Systems, or a related IT field.


• Minimum three years of experience as an IT System Administrator or in a related role.


• Experience managing Windows Active Directory, antivirus server systems, and print servers.


• Good working knowledge of Microsoft Office, Google Workspace, and cloud computing systems.


• Strong foundational understanding of networking and telecommunications.


• Basic knowledge of standard hardware and software specifications used in a corporate environment.