IT Infrastructure Specialist

PT Intikom Berlian Mustika - Talent Acquisition; Jakarta Pusat; Sur place; IDR 133 920 000 - 267 840 000; Plein temps

Résumé du poste

PT Intikom Berlian Mustika - Talent Acquisition invites an IT Infrastructure professional to maintain reliable network infrastructure, IT systems, and communication facilities essential for uninterrupted operations. You will monitor availability, provide Level 1 support, and assist with upgrade projects and service improvements.

Responsibilities include troubleshooting firewalls, switches, radios, CCTV, and PABX, managing incidents, and coordinating with vendors to ensure project timelines and

Qualifications

• Minimum Diploma Degree in Informatics Engineering, Computer Science, Information Systems, or related IT field.
• At least 3 years of experience in IT Infrastructure.
• Foundational knowledge of DHCP servers, DNS, and print servers.
• Proficiency with network systems and field telecom facilities, including radio equipment, P2P, P2MP, and CCTV systems.
• Foundational knowledge of standard corporate hardware and software.
• Working at Heights certification (WAH TKBT Level 2).
• Completed Occupational Health and Safety training (OHS/K3).
• Ability to drive a four-wheeled vehicle and hold a Class A driver’s license (SIM A).
• CCNA certification is an advantage.

Responsabilités

• Monitor and maintain network infrastructure and IT systems to support continuous company operations.
• Manage and troubleshoot firewalls, switches, P2P and P2MP radios, CCTV, and PABX equipment.
• Monitor servers, networks, and links using network monitoring tools.
• Handle infrastructure alerts and perform Level 1 support analysis and troubleshooting.
• Create, manage, and elevate incident tickets and confirm resolutions.
• Support network and infrastructure upgrade projects and execute changes.
• Prepare incident reports, provide technical recommendations, and conduct risk assessments before projects.
• Coordinate with internal teams and vendors to keep projects on schedule and aligned with standards.
• Participate in Continual Service Improvement initiatives to enhance service quality.

Connaissances

Network infrastructure

IT infrastructure

Incident management

Vendor coordination

Formation

Diploma in Informatics/Computer Science/Information Systems

WAH TKBT Level 2

OHS/K3 training

Class A driving license (SIM A)

Outils

DHCP servers

DNS

Print servers

P2P / P2MP radio links

CCTV systems

Description du poste

PT Intikom Berlian Mustika - Talent Acquisition invites an IT Infrastructure professional to maintain reliable network infrastructure, IT systems, and communication facilities essential for uninterrupted operations. You will monitor availability, provide Level 1 support, and assist with upgrade projects and service improvements.

Responsibilities include troubleshooting firewalls, switches, radios, CCTV, and PABX, managing incidents, and coordinating with vendors to ensure project timelines and