IT Support Specialist: Networks, Devices & Troubleshooting

Indodana; Jakarta Pusat; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

Indodana is seeking an IT Support professional in Jakarta to help ensure smooth IT operations across the office. You will support and maintain the office network, troubleshoot issues with software, hardware, printers, and network connectivity, and prepare daily connectivity/resource reports.

The role involves setting up PCs and laptops and assisting with procurement, as well as handling peripheral handovers during onboarding and offboarding processes. Fresh graduates are welcome to apply.

Qualifications

• Bachelor degree in computer/network engineering or related fields.
• Minimum 1 year of IT support experience.
• Proficient with Windows, Linux, and Mac OS, and Office applications.
• Strong troubleshooting, problem solving, and communication skills.

Responsibilities

• Ensure IT operations run smoothly.
• Support and maintain office network and internet connection.
• Troubleshoot IT problems (software, hardware, printers, network).
• Create daily reports on connectivity and resource monitoring.
• Set up PCs and laptops; assist with procurement.
• Prepare IT peripheral handover during onboarding and offboarding.

Skills

Problem Solving

Communication

Education

Bachelor Degree in Computer and Network Engineering or related fields

Tools

Windows OS

Linux OS

Mac OS

Office Applications

IT Support Software

Job description

Indodana is seeking an IT Support professional in Jakarta to help ensure smooth IT operations across the office. You will support and maintain the office network, troubleshoot issues with software, hardware, printers, and network connectivity, and prepare daily connectivity/resource reports.

The role involves setting up PCs and laptops and assisting with procurement, as well as handling peripheral handovers during onboarding and offboarding processes. Fresh graduates are welcome to apply.