IT Operations Manager (Command Center - Experienced in Data Center)

HeadHunter; Indonesia; On-site; IDR 420,000,000 - 680,000,000; Full time

Job summary

HeadHunter seeks an experienced Data Center Operations Lead to manage shift teams across Data Center Engineering, Network Operations, Security, and Application Maintenance in BSD. You will oversee critical infrastructure and IT systems, ensuring reliability and rapid issue resolution.

The role requires 7+ years in Data Center/IT Operations, leadership experience, strong English, and hands-on DC/DRC expertise. Onsite, 24/7 schedule, with focus on security and continuity.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related discipline.
• 7+ years of experience in Data Center or IT Operations, including team leadership responsibilities.
• Fluent in English, written and spoken.
• Hands-on experience in DC/DRC environments, including electrical systems, UPS, cooling and other critical infrastructure.
• Good understanding of network infrastructure, servers and IT monitoring tools.
• Strong analytical, problem-solving, and communication skills.
• Willing to work onsite in BSD with a 24/7 shifting schedule.

Responsibilities

• Lead and supervise shift teams covering Data Center Engineering, Network Operations, Security Operations, and Application Maintenance.
• Oversee data center facilities and critical infrastructure: electrical systems, utility feeds, switchgear, UPS, backup generators, batteries, PDUs, server power supplies.
• Monitor IT systems and infrastructure, ensuring timely response to operational issues.
• Coordinate with relevant teams to manage emergencies and critical incidents.
• Ensure IT infrastructure meets security, reliability, and service quality standards.
• Conduct incident analysis and implement preventive measures to minimize recurrences.
• Maintain operational reports, logs, and incident documentation.
• Support disaster recovery and business continuity planning and execution.

Skills

Team leadership

Data Center operations

IT monitoring tools

Network infrastructure

Analytical thinking

Problem solving

Communication skills

English fluency

Education

Bachelor's degree in Information Technology/Computer Science

Job description

• Lead and supervise shift teams covering Data Center Engineering, Network Operations, Security Operations, and Application Maintenance.
• Oversee data center facilities and critical infrastructure, including electrical systems, utility feeds, switchgear, UPS, backup generators, batteries, PDUs, and server power supplies.
• Monitor data center infrastructure and IT systems, ensuring timely response and resolution of operational issues.
• Coordinate with relevant teams to manage emergencies and critical incidents.
• Ensure IT infrastructure and systems maintain security, reliability, and service quality standards.
• Conduct incident analysis and implement preventive measures to minimize recurring issues.
• Maintain accurate operational reports, logs, and incident documentation.
• Support disaster recovery (DR) and business continuity planning and execution.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related discipline.
• Minimum 7 years of experience in Data Center or IT Operations, including team leadership responsibilities.
• Fluent in English, both written and spoken.
• Hands-on experience in Data Center and Facility Management (DC/DRC), particularly electrical systems, UPS, cooling systems, and other critical infrastructure.
• Good understanding of network infrastructure, servers, and IT monitoring tools.
• Strong analytical, problem-solving, and communication skills.
• Willing to work onsite in BSD with a 24/7 shifting schedule.