IT Operations & Digital Transformation Lead

amIT Global Solutions Sdn Bhd; Indonesia; On-site; IDR 120,000,000 - 240,000,000; Full time

Job summary

amIT Global Solutions Sdn Bhd in Indonesia seeks an IT operations and infrastructure professional to maintain reliable systems and support end users. You will drive digital projects from planning to implementation, enabling more efficient operations.

The role emphasizes workflow automation, process improvement, and collaboration across multi-site environments. A Bachelor degree with 4+ years in IT operations is required.

Qualifications

• Bachelor degree in IT, CS or related field.
• Minimum 4 years experience in IT operation and infrastructure.
• Experience in manufacturing or multi-site environments preferred.
• Experience leading IT infrastructure and digital projects from planning to implementation.
• Experience replacing manual business processes with digital solutions.
• Familiar with workflow automation and process improvement.

Responsibilities

• Provide first-level and second-level IT operational support for end users.
• Ensure high availability and reliability of IT infrastructure, servers, networks, storage, and end-user computing.
• Manage IT incidents, service requests, problem management, and root cause analysis.
• Perform routine maintenance, system patching, upgrades, and preventive health checks.
• Maintain IT asset inventory and software licensing compliance.
• Develop digital forms, workflows, dashboards, and reporting tools to improve operational visibility and decision-making.
• Plan, coordinate, and execute IT infrastructure and digitalization projects.
• Prepare project documentation, implementation plans, and progress reports.
• Support user acceptance testing (UAT), training, and change management activities.

Skills

IT operations

Infrastructure management

Workflow automation

Digital transformation

Education

Bachelor degree in IT/Computer Science

Job description

amIT Global Solutions Sdn Bhd in Indonesia seeks an IT operations and infrastructure professional to maintain reliable systems and support end users. You will drive digital projects from planning to implementation, enabling more efficient operations.

The role emphasizes workflow automation, process improvement, and collaboration across multi-site environments. A Bachelor degree with 4+ years in IT operations is required.