IT Infrastructure Engineer - Digital Factory & Support Lead

hengsen holding co.,ltd

Surabaya ꦱꦸꦫꦧꦪ

On-site

IDR 89,280,000 - 156,240,000

Full time

4 days ago

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Job summary

Hengsen Holding Co.,Ltd is seeking an Information System Operations Engineer for our Indonesia Branch. You will collect requirements, document them for the development team, and develop operational manuals and training materials.

The role includes delivering user training and technical support, performing daily IT maintenance, and collaborating with business units on data support. You will participate in smart manufacturing projects to enable digital transformation and factory upgrades, while

Qualifications

3+ years of information system operation & maintenance experience, with familiarity in manufacturing workflows.
Proficient in Office and document preparation software.
Able to communicate fluently in Chinese.

Responsibilities

Collect requirements for the Indonesia Branch information system and document them for the development team.
Develop and update operation manuals and training materials; deliver user training and technical support.
Gather system issues, elevate to development, and assist in testing of fixes.
Perform daily maintenance and basic troubleshooting to ensure stable system operation.
Collaborate with business teams and provide data support.
Participate in smart manufacturing projects to drive digital transformation of the factory.