Maintenance Operations Strategist

amIT Global Solutions Sdn Bhd; Indonesia; On-site; IDR 180,000,000 - 240,000,000; Full time

Job summary

amIT Global Solutions Sdn Bhd in Indonesia seeks a process‑driven engineer to support service operations. You will reconcile downtime details with customers and review Event Scope documents, maintaining MR data history to ensure data completeness.

You will coordinate with EM, Service, Parts Operation, and vendors to review targets, schedules, and MR progress, updating releases and resolving obstacles for optimum daily machine performance.

Qualifications

• Minimum Bachelor's degree in Technical Engineering.
• GPA of at least 2.75.

Responsibilities

• Prepare and perform regular reconciliation of downtime details and machine SMU with customers to ensure accurate recording and billing processes.
• Review daily Event Scope documents from the Service team and maintain MR data history in the AMT system to ensure data completeness.
• Conduct daily coordination with relevant stakeholders (EM, Service, Parts Operation, vendors) to review targets, schedules, and MR event progress, update estimate releases, and resolve potential obstacles to maintain optimum daily machine performance.
• Validate and maintain Priority 1 (high) backlogs, including creating and maintaining quotations and Service Orders, to ensure immediate job readiness.
• Monitor outstanding backlog lists and prepare backlogs or minor Planned Component Replacements (PCR) with ready to execute status to enable opportunity execution during machine unscheduled breakdowns and optimize available MR events.
• Prepare and maintain Quotation and Service Order for unscheduled breakdown events in coordination with Service and Parts Operation to assign technician or other resources and Parts or Component order and delivery to ensure immediate job readiness for exe
• Coordinate with service teams by providing initial troubleshooting information on unscheduled breakdown conditions and updates on pending or outstanding backlogs to ensure appropriate response and timely repair actions.
• Maintain daily PM calls based on updated Equipment SMU data to ensure accurate service scheduling, balanced capacity planning, and effective service execution.

Education

S1 in Technical Engineering

GPA 2.75+

Job description

amIT Global Solutions Sdn Bhd in Indonesia seeks a process‑driven engineer to support service operations. You will reconcile downtime details with customers and review Event Scope documents, maintaining MR data history to ensure data completeness.

You will coordinate with EM, Service, Parts Operation, and vendors to review targets, schedules, and MR progress, updating releases and resolving obstacles for optimum daily machine performance.