IT OFFICER

PT Cartini Lingerie Indonesia; Boyolali ꦧꦺꦴꦪꦭꦭꦶ; Presencial; IDR 78.120.000 - 122.760.000; Jornada completa

Descripción de la vacante

PT Cartini Lingerie Indonesia is seeking an IT support specialist to maintain the office IT environment in a garment manufacturing setting. You will support connectivity, hardware, printers, software, and onboarding/offboarding processes, and help streamline IT workflows.

The role requires practical problem-solving, good communication, and at least 2 years in IT support, preferably in garments. You will coordinate with staff and service providers to keep systems running smoothly.

Formación

• 2+ years of IT support experience.
• Experience in garment industry preferred.
• Strong knowledge of network, hardware, software, and printers.
• Good communication and interpersonal skills.

Responsabilidades

• Support and maintain office network and internet connectivity.
• Troubleshoot software, printers, laptops, and IT equipment.
• Prepare daily connectivity/resource monitoring reports.
• Set up PCs/laptops for new employees and assist with procurement research.
• Handle onboarding/offboarding IT handovers.
• Develop light automation for routine tasks.
• Suggest improvements to IT support workflows.

Conocimientos

IT support

Network troubleshooting

Hardware troubleshooting

Printer troubleshooting

Onboarding/offboarding support

Problem solving

Communication

Descripción del empleo

Support the smooth operation of the company's IT environment in a garment industry setting. This role maintains office connectivity and technology resources, resolves day-to-day technical issues, supports employee onboarding and offboarding, and contributes to more efficient IT support workflows.

Key responsibilities

Support and maintain the office network and internet connection with the service provider.

Troubleshoot and resolve issues involving software, printers, laptops, internet connectivity, and other IT equipment.

Prepare daily reports related to connectivity and resource monitoring in the office.

Set up PCs and laptops for employees and support research into technology items for company procurement.

Prepare and process IT peripheral handovers to and from employees during onboarding and offboarding.

Develop light coding solutions to automate routine tasks.

Propose technology and process improvements to create a more effective IT support workflow.

What we're looking for

At least 2 years of experience in IT support, preferably in the garment industry.

Good knowledge of network, hardware, software, and printer troubleshooting.

Strong problem-solving skills and a practical approach to resolving technical issues.

Good communication and interpersonal skills.

Ability to manage support requests, prepare monitoring reports, and coordinate effectively with employees and service providers.

Your application will include the following questions:

• Pernyataan mana di bawah ini yang paling mendeskripsikan hakmu bekerja di Indonesia?
• Berapa gaji bulanan yang kamu inginkan?
• How many years' experience do you have in an Information Technology Support Role?
• Kualifikasi mana yang kamu miliki?
• Berapa tahun pengalaman kerjamu di Industri Garmen?

Textiles, Clothing & Accessories 1,001-5,000 employees

Founded in Hong Kong in 1992 by Mr. Erik Ryd

Head Office located in Hong Kong

Committed to value and fashion for our customers

Teams of designers, merchandisers and sourcing professionals work with buyers to develop custom-made collections

Hop Lun has a fashion portfolio with three distinct brands

More than 18,000 employees

An international design team that tracks the latest commercial fashion trends

Eight wholly owned factories: four in China, three in Bangladesh and three in Indonesia

Factories certified SA 8000:2008 and ISO 9001:2008

Sample room that averages 140 styles per day

Production capacity up to 14 million pieces per month target in 2012

Financially solid with a prudent investment and cost approach

Client list includes top retailers all over the world

Founded in Hong Kong in 1992 by Mr. Erik Ryd

Head Office located in Hong Kong

Committed to value and fashion for our customers

Teams of designers, merchandisers and sourcing professionals work with buyers to develop custom-made collections

Hop Lun has a fashion portfolio with three distinct brands

More than 18,000 employees

An international design team that tracks the latest commercial fashion trends

Eight wholly owned factories: four in China, three in Bangladesh and three in Indonesia

Factories certified SA 8000:2008 and ISO 9001:2008

Sample room that averages 140 styles per day

Production capacity up to 14 million pieces per month target in 2012

Financially solid with a prudent investment and cost approach

Client list includes top retailers all over the world