IT Manager

Exotic Brands Concept; Pluit; On-site; IDR 350,000,000 - 520,000,000; Full time

Job summary

Exotic Brands Concept is seeking an IT Manager to oversee all IT infrastructure across its outlets, including network, servers, POS, and security. You will lead the IT team, manage vendors, and drive cost optimization while ensuring seamless system integration with finance, procurement, and the head office.

You will support new openings and renovations, translate business needs into effective technology solutions, and ensure high system availability in a multi-outlet environment.

Qualifications

• Minimum S1 education in Information Technology, Information Systems, Computer Science, or related field.
• Experience in IT field, with managerial or supervisory experience as an advantage.
• Understanding of networking, server, cloud, cybersecurity, database, hardware, and software.
• Experience with POS, ERP, inventory, accounting systems, or F&B operational systems is an advantage.
• Understanding of IT project management and vendor management.

Responsibilities

• Ensure IT infrastructure availability across outlets (network, server, Wi-Fi, devices, CCTV, equipment).
• Oversee POS, payment systems, inventory, purchasing, accounting, HRIS, and other operational applications.
• Ensure system integration between outlets, warehouse, finance, procurement, and head office.
• Maintain data and system security via IT security measures, backups, and disaster recovery.
• Lead IT team, manage tasks, targets, performance, and development.
• Manage IT vendors including selection, negotiation, SLAs, monitoring, and evaluation.
• Prepare and control IT budget, procurement, and cost optimization.
• Provide technology support for new outlet openings, renovations, and expansion.

Skills

Leadership

Problem solving

Communication

Cross-departmental coordination

Vendor management

IT project management

Education

Bachelor’s degree in IT/IS/CS

Tools

POS systems

ERP

Job description

Manage and ensure IT infrastructure availability, including network, server, Wi-Fi, computer devices, CCTV, and IT equipment across outlets. Oversee POS systems, payment systems, inventory, purchasing, accounting, HRIS, and other operational applications. Lead the IT team, manage IT vendors, control IT budget, and provide technology support for new outlet openings, renovations, and business expansion.

Key responsibilities

Manage and ensure availability of IT infrastructure, including network, server, Wi-Fi, computer devices, CCTV, and IT equipment at outlets

Manage POS, payment system, inventory, purchasing, accounting, HRIS, and other operational applications

Ensure system integration between outlets, warehouse, finance, procurement, and head office runs smoothly

Maintain data and system security through IT security implementation, access control, backup, and disaster recovery

Oversee implementation, maintenance, troubleshooting, and improvement of IT systems

Lead IT team and manage task allocation, targets, performance, and team member competency development

Manage IT vendors including vendor selection, negotiation, SLA, work monitoring, and performance evaluation

Prepare and control IT budget, hardware and software procurement, and IT cost optimization

Provide technology support for new outlet openings, outlet renovations, and business expansion

Identify business needs and translate them into effective technology solutions

About you

Minimum S1 education in Information Technology, Information Systems, Computer Science, or related field

Experience in IT field, with managerial or supervisory experience as an advantage

Understanding of networking, server, cloud, cybersecurity, database, hardware, and software

Experience with POS, ERP, inventory, accounting systems, or F&B operational systems is an advantage

Understanding of IT project management and vendor management

Leadership, problem solving, communication, and cross-departmental coordination capabilities

Ability to work in a multi-outlet business environment requiring high system availability